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Account Manager, Vancouver

2 weeks ago

Vancouver, Canada Informatica Full time

**Build Your Career at Informatica**:
We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

**Account Manager, Canada Enterprise**:
You have experience selling software or software as a service into commercial and public sector accounts in Canada.

This role is in Vancouver, British Columbia.

You will report to the Regional Sales Director.

You will develop the relationship within assigned accounts/territory and maximise Informatica's footprint within them. You collaborate with other teams, including pre-sales, professional services, marketing, channel management, finance and customer support, and external parties such as Alliances and Channel Partners. This is a field sales position where extensive travel to the customer's location is expected and important to the performance of the role. Travel is up to and may exceed 50%, based on our needs

**Your Role Responsibilities? Here's What You'll Do**:

- Expand sales within our accounts while building relationships with main decision makers.
- Develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Informatica's solutions to customer requirements.
- Documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments).
- Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
- Collaborate with Marketing to develop an plan for the accounts, to include events, seminars, and roadmap sessions.

**What We'd Like to See**:

- Promote Informatica's products, maximises brand recognition and mindshare at all levels, and publicize success stories.
- Provide customer feedback to team members for product, systems, and process improvements.
- Assigned accounts are the largest and the most complex, where assigned quota is typically highest among the portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.)
- You sell-to and work with the senior-most customer executive and CXO-level decision makers.

**Role Essentials**:

- Hold broad expertise or unique knowledge to contribute to development of goals in creative ways.
- Industry knowledge of a customer's decision-making process, goals, and strategies.
- Hold a complete understanding of the business and technical contexts of main accounts.
- Mentor others at consultative effectiveness and establishing trust with internal and external customers.
- BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
- Minimum 8+ years of relevant professional experience

**Perks & Benefits**:

- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Tuition reimbursement program to support your and personal growth
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.