Coordinator, Programs

**About ventureLAB**

ventureLAB is a not-for-profit leading global founder community for hardware technology and enterprise software companies in Canada. Our organization is led by seasoned entrepreneurs and business leaders with decades of industry experience in building IP-rich start-ups, scale-ups, and global multinationals to help businesses scale. Located at the heart of Ontario’s innovation corridor in York Region, ventureLAB is part of one of the biggest and most diverse tech communities in Canada. Since 2011, ventureLAB has enabled over 2,000 tech ventures to create over 4,000 jobs and raise more than $200 million in investment capital through our initiatives focused on raising capital, talent retention, technology and IP commercialization, and customer acquisition. Together with our community of entrepreneurs, innovators, investors, and partners, we enable technology startups to accelerate the commercialization of transformational products on a global scale. ventureLAB is home to the Hardware Catalyst Initiative — Canada’s only lab and incubator for hardware and semiconductor-focused companies. At ventureLAB, we grow globally competitive tech titans that build-to-scale in Canada — for global markets.

**Our Mission**

We grow globally competitive tech titans that build-to-scale in Canada.

**Our Vision**

Born Global. Built to Scale. Inclusive by Design. Inspire a new generation of global founders who choose Canada to scale IP-rich tech titans creating innovative hardware and scale-ready enterprise software solutions that transform communities and establish a blueprint for a more sustainable, inclusive tech ecosystem.

**Our Values — Team RIVIR**
- Relentless: We are tenacious, resilient, resourceful, and open-minded. We follow through and remove barriers so others can succeed.
- Inclusive: We embrace diverse opinions, ideas, and perspectives to make better decisions. We empower each other to do better, we are positive, and we do not judge ourselves or others.
- Visionary: We inspire a prosperous future predicated on diversity and inclusivity for our clients, partners, and community.
- Innovative: We ensure everyone is able to contribute to new innovative ideas and strategies. We are curious and ask questions for clarity.
- Results-Driven: We are proactive and decisive. We do what we say we will do. We are accountable. We have fact-based discussions and challenge each other respectfully.

**Position Profile**

Reporting to the Program Manager, Core Programs, this role will work closely with a number of internal and external stakeholders to develop and implement effective programming for our growth and scale ventures, while ensuring an exceptional experience for all of our clients.

ventureLAB seeks resourceful team members who are comfortable dealing with ambiguity, juggling multiple priorities, and taking a proactive approach to problem solving in a fast-paced environment. You possess effective communication and collaboration skills and operate as a team player. You are a constant learner who applies curiosity and a growth mindset in your interactions with others and in your work.

**Responsibilities**

The Programs Coordinator will:

- Work collaboratively across the organization to deliver on ventureLAB’s strategic objectives, and Programs team-specific goals and targets.
- Provide administrative and operational support required to ensure the efficient and effective management of ventureLAB programs.
- Manage key initiatives, programming, and special events, including but not limited to: liaising with various stakeholders, creating appropriate communications, managing virtual event logistics and registration, and working with Marketing on promotional activities.
- Working closely with the Venture Growth team to help document, monitor and ensure accountability of program clients in achieving their key milestones.
- Ensure all client metrics and records are accurately updated within Salesforce on a timely basis, and that relevant reports and program dashboards are created to measure impact and provide valuable insights to management and other relevant stakeholders.
- Curate educational content, events and opportunities available to technology entrepreneurs, for the monthly Community Newsletter and Community Slack channel.
- Maintain knowledge of ventureLAB programs and act as a key ambassador through external event participation, speaking and other public engagements.
- Actively engage with entrepreneurs to better understand their needs, and offer programming and event recommendations based on observations and client conversations.
- Engage in extensive ecosystem networking to identify and engage potential partners, and other relevant associations with the aim of fostering collaborations and driving impact and outcomes for our companies.
- Undertake continuous professional development and keep abreast of industry trends, news, and ecosystem opportunities.
- Other duties as required.