Coordinator

7 hours ago

Boucherville, Canada The Agency by Workland Full time

**LOOKING FOR A COORDINATOR**

**Are you interested in working for a reputable employer, within a pleasant team and in an environment where you will have fun while you work? If so, this opportunity is for you**

**ABOUT THE COMPANY**

Our client, who is located on the South Shore, is currently looking for a **coordinator**, with a passion for servicing clients and project management, to join their team.

**WHY SHOULD THIS OPPORTUNITY INTEREST YOU?**
- Work for a well-known and reputable organization
- Competitive salary conditions
- Group insurance & pension plan
- Very open and accessible management team
- Real priority on health and safety in the workplace
- Pleasant and relaxed work environment
- Excellent job security and stability
- Many career opportunities to come
- Avoid bridge traffic
- Free parking and easy access by public transportation

**SUMMARY OF THE POSITION**

Reporting to the Director of Customer Service, the **Coordinator **will be responsible for coordinating and controlling the execution of projects for the clients for which he/she is responsible. This person must ensure constant follow-up on the flow of operational information, so that projects are completed and compliant with the requirements of the various departments.

**YOUR DUTIES AND RESPONSIBILITIES WILL BE**:

- Plan the production of products to be printed by opening a production file and mobilizing the necessary resources;
- Act as a link between the client and all internal departments;
- Request internal quotes;
- Establish and manage deadlines;
- Communicate regularly with all departments to ensure the viability of projects, validate the schedule and follow up on projects;
- Anticipate and respond appropriately to all technical problems related to production or delivery times;
- Interact with customers to understand their specific needs and direct them to the products that best suit them;
- Respond to customer complaints by providing the complaint information to the quality control manager.
- Communicate the settlement to the customer;
- Perform billing for each project.

**REQUIREMENTS FOR THIS POSITION ARE**:

- Holds a college degree in Printing Technology (D.E.C.) or equivalent
- Has relevant experience in a similar position
- Fluency in both French and English, both verbal and written
- Proficient in MS office software, Globe-Tek (an asset)
- Excellent learning skills
- Analytical and problem solving skills
- Sense of priorities and good stress management
- Customer focus
- Attention to detail
- Proactively drives and promotes continuous improvement, manages and tracks projects
- Ability to work in a team environment

**ABOUT WORKLAND**:
**Workland** is proud to have been mandated to assist this company in the recruitment process for this great job opportunity. Workland's mission is to solve recruiting and job search challenges through the combination of marketing, technology and experienced professionals. The ultimate goal is to accelerate and facilitate the matchmaking process between the talented professionals and the right organizations, through an approach that promotes diversity, equity and inclusion in the workplace.

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