Dental Administrator

1 week ago


Woodbridge, Canada Gillingham Drive Dentistry Full time

**Overview**

**Duties**
- Patient Greeting & Check-In:

- Greet patients warmly upon arrival.
- Verify and update patient information (contact details, insurance, medical history).
- Confirm or schedule appointments.
- Schedule, reschedule, or cancel appointments for patients.
- Coordinate appointments based on dentist availability and patient needs.
- Answer phone calls, provide information, and assist with inquiries.
- Address patient concerns, such as rescheduling or billing questions.
- Transfer calls to the appropriate staff member when necessary.
- Maintain accurate patient records, including dental history and treatment plans.
- Ensure all forms are properly filled out and stored securely.
- File and organize documents for easy retrieval.
- Verify patient insurance details and coverage.
- Obtain pre-authorization for treatments as required.
- Ensure correct billing practices for insurance claims.
- Collect co-pays and payments from patients at checkout.
- Process credit/debit card transactions and issue receipts.
- Handle billing inquiries and assist with payment plans.
- Communicate with dental staff to ensure timely preparation for patient appointments.
- Relay important messages to and from patients and dental professionals
- Ensure patients are comfortable while waiting, offering refreshments or assistance as needed.
- Provide basic information about dental procedures or aftercare instructions.

**Skills**
- Proficiency in using phone systems for effective communication.
- Experience with Tracker in must.
- Strong front desk experience in a medical or dental office setting is preferred.
- Solid administrative skills including organization, time management, and attention to detail.
- Ability to work collaboratively as part of a team while also being self-motivated.

**Job Type**: Part-time

Pay: $23.00-$30.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- On-site parking
- Paid time off

Flexible language requirement:

- English not required

Schedule:

- Day shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 3 years (preferred)

Work Location: In person


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