Player Experience Insights Manager
1 week ago
**Job Description**:
We’re looking for a well-established Player Experience Insights Manager who will be working conjointly with our game productions and be a major actor in building the best, most innovative player experiences in the industry. This person will be the owner of the project’s player experience while leading an amazing team of experts in establishing and executing their strategy.
**What you'll do**
- Build from the ground up and execute a player experience strategy from the conception phase in to live game operations, based on production team priorities, design pillars and PX objectives;
- Directly manage, and make efficient use of a fully embedded expert group composed of experts in Human Behavior, Game Analytics and other specialized expertise;
- Drive the elaboration of high-impact, multi-data (game telemetry, survey, observation, biometric, etc.) player experience insights and maximize the use and reach of these findings;
- Become a trusted ally in decision-making processes with production core team members & other important stakeholders;
- Collaborate with other expertise teams such as Market Knowledge, Community Development and other expertise in building influential advanced insights;
- Collaboratively drive the recruitment and onboarding of new team members;
- Have access & take full advantage of a best-in-class user research lab of 7 rooms, 35 seats and remote testing technologies.
**Qualifications**:
**What you'll bring to the team**
- Passionate about games and understanding players’ behaviours, wants and needs;
- A solid experience and relevant achievements in conducting mixed method research studies and generating insights by triangulating multiple data sources;
- Have a solid knowledge of game development & game design;
- A natural at intellectual empathy; being able to be the player’s advocate as well as deal with multiple and diverse stakeholders with various priorities, perceptions and interests;
- Focused on delivering results that yield actionable findings that meet and surpass industry standards in terms of industrial approach;
- A collaborative team player; who easily understands the benefits of working with other experts and playing on each other’s strengths to optimize efficiency and quality;
- Able to evolve in a complex ecosystem, adapting to standards and processes in place while continuing to improve and innovate them;
- Equipped with background in people management (as sole manager or ‘dotted line’);
- Experience conducting research embedded on a game production or product team, ideally in the video game industry;
- Making sure that the people you work with have fun while achieving highly ambitious goals.
-
Player Experience Research Manager
5 days ago
Montréal, Canada Ubisoft Full time**Company Description** Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance,...
-
Vice President, Client Experience
2 weeks ago
Montréal, QC, Canada Business Development Bank of Canada Full timeWe are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...
-
Experience Leader
3 days ago
Montréal, Canada GrowPro Experience Full time**About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...
-
Experience Leader
3 days ago
Montréal, Canada GrowPro Experience Full time**About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...
-
Player Protection and Game Security Director
3 days ago
Montréal, Canada Ubisoft Full timeThe Player Protection and Game Security Director drives the overall player safety strategy for a production. They define the vision to foster a safe and protective player experience. They are accountable for the evolution of the player’ perception of their safety when they are in the game and of the tracking and communication on the player safety health...
-
Insights Consultant
3 days ago
Montréal, Canada Cision Full timeAt Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we...
-
Client Experience Manager
5 days ago
Montréal, Canada Securian Canada Full time**What we do every day to be our very best** - Every day at Securian Canada means a day spent helping Canadians and their families build secure tomorrows. We’re agile and innovative, and we aren't afraid to challenge and create, or bring diverse perspectives to our work. - **Who we need** The **Client Experience Manager** will be responsible for planning,...
-
Media Insights Analyst
2 weeks ago
Montréal, Canada Merkle Full timeCompany Description Merkle Canada is the integrated data unit for Dentsu. We are the first and only, truly integrated data agency in the market. Our team has backgrounds ranging from market researchers to data scientists and analytics consultants. We manage all things “data” for our clients and deliver building blocks for smarter campaigns and drive...
-
Data and Insights Analyst
1 week ago
Montréal, Canada First Nations Financial Management Board Full time**Why Apply** Work with a growing national team dedicated to reconciliation at the First Nations Financial Management Board (FMB). We support First Nations in developing and implementing sound administrative governance and finance practices, that are fully optional and provided free to First Nations. The FMB was created under the First Nations Fiscal...
-
Manager, Global Digital Experience
5 days ago
Montréal, Canada WSP Full timeIn a context of rapid organizational growth, where opportunities abound for people who love to build and collaborate, this is an opportunity to be a key player in shaping and managing the digital experience for 67,000 employees worldwide. Reporting to the Director, Global Digital Experience, you will be responsible for the employee digital experience. As...