Temporary Operational Specialist

**Posting Period**:
Open: January 6, 2025

Deadline: January 12, 2025

Non-Union

**Department Name**:
Patient Food Services

The Operational Specialist oversees the daily operation of Patient Food Services that consists of tray assembly services, food production, ware washing, retherm, enteral feedings and clerical areas, supervises, supports, directs, guides unionized and non-unionized staff. The Operational Specialist coordinates the efficient use of human resources, equipment, and food and supplies. They ensure policies and procedures are consistently being followed, provide appropriate tools and resources to staff in order to supply nutritious and safe food to patients in a timely manner, and ensure all documentation, paperwork, and internal quality assurance are completed accurately and safely from food procurement and storage to tray assembly and patient meal deliveries.

Temporary Part-time (1-year contract)

Rate of Pay: $34.22 per hour to $42.78 per hour

Hours of Work: Up to 22 hours per week

**Qualifications**:

- Successful completion of a Two-year diploma in Food & Nutrition Management or as acceptable by the hospital
- Canadian Society of Nutrition Management (CSNM) certification required
- Minimum 2 years related job experience
- Knowledge of food science, therapeutic nutrition, food bacteriology, food service operations, preferably in an acute health care setting
- Ability to self-direct, prioritize work and balance competing priorities in a changing environment
- Demonstrated critical thinking and decision-making skills
- Demonstrated excellent communication (verbal and written) skills
- Demonstrated ability to identify, anticipate and address patient needs and satisfaction
- Computer literacy including Microsoft Office Suite and corporate productivity tools (ex. CBORD)
- Facilitation and coaching skills
- Demonstrated successful team member and team builder
- Specific knowledge of food service management principles
- Knowledge of Occupation Health and Safety Act
- Experience working in a unionized environment preferred
- Thorough knowledge of food safety and sanitation
- Basic background in clinical nutrition
- Demonstrated commitment to the principles of patient and family centered care
- Demonstrated knowledge of and commitment to patient and staff safety
- Demonstrated practice and commitment to LHSC’s Vision, Purpose and Values
- Demonstrated ability to attend work on a regular basis

**Teaching, Learning and Research**

London Health Sciences Centre is proudly one of Canada’s largest acute-care teaching and research hospitals. LHSC has an unwavering commitment to lifelong learning, with education agreements in collaboration with over 55 schools, hospitals, and community agencies from across Ontario, Canada and internationally; among our many education partners, our three regional partners are Western University, Fanshawe College, and Thames Valley District School Board. LHSC provides students with a place where they can learn and discover knowledge and skills to take them forward in their careers as health care professionals. Approximately 2,900 Nursing, Allied Health and other students ranging from secondary school to university graduate level programs receive training at LHSC every year. As an employee of LHSC, you will be expected to engage in role-related teaching, professional development, and research activities in addition to standard position duties and responsibilities.

**Immunization Requirements**

Before beginning employment at LHSC, all new hires will be required to:

- Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio, Meningitis.
- Provide documentation of the Tuberculosis skin testing (two step.
- Provide proof of Health Canada-approved COVID-19 vaccination reflective of Ontario Health’s current definition of being fully vaccinated.