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Coordinator, Ips Operations

2 weeks ago


Surrey, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $38.12 - $54.80 / hour Why Fraser Health?:
Bring your demonstrated leadership skills to this exciting opportunity as a **Coordinator, IPS Services**within Integrated Protection Services team. In this role, you will be responsible for the day to day management of protection and security operations.

**Build on your education and experience as you**:

- Perform supervisory duties such as providing work directions, scheduling, and leave approvals, calling in relief staff, completing performance evaluations, maintaining departmental policies and procedures and participating in the orientation, training and education of assigned Relational Security Officer staff.
- Participate in the selection, hiring, and disciplinary process for staff reports.
- Ensure that effective performance measures are assigned, and that employees are motivated to achieve and exceed objectives in a professional, timely and quality manner.
- Monitor and evaluate contracted security providers services and staff.
- Recommend changes to scope of services and coordinate contracted services activities to meet the needs of the Organizations and related regulatory requirements.
- Manage and reconcile operational expenses for incidental needs.
- Assist Manager to ensure all spending is properly coded and aligns with budget expectations.
- Serve as a primary point of contact and consultant to assigned portfolio leaders, administrators, directors and managers regarding security and protection activities.
- Lead multi-disciplinary threat assessment investigations. Work closely with internal and external stakeholders, and make recommendations towards achieving safe resolutions.
- Leads security incident management, workplace violence/aggressive incidents, and Code response protocols such as bomb threats, missing patient, abduction, etc. Recommends changes to ensure incident responses meet the needs of the Organizations.
- Maintain detailed documentation and records relating to activities, investigations, incidents, losses and resolutions.
- Participate in the coordination, implementation and maintenance of loss prevention and security risk event programs by assessing related threats and/or risks.
- Accountable for implementing and maintaining key IPS protocols (site security, controlled access plans, law enforcement response packages, maternity inspections and audits, elevated risk area assessments, etc.) within assigned portfolio.
- Perform other duties as required.

**Are you motivated to join our team? We will be looking for you to have the following**:

- Diploma in criminal justice/law enforcement, business administration or related discipline
- A professional designation and specialized training in Security, Emergency Management, Occupational Health, Safety and Risk Management an asset
- Minimum five (5) years recent related experience including one (1) year in a supervisory capacity in security/protection services in a large complex multi-site organization
- _ An equivalent combination of education, training and experience may be acceptable_

This is **Regular Full Time** position is available is located at our Central City offices in Surrey, B.C. - convenient to rapid transit options.

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
The Coordinator, Integrated Protection Services (IPS) Operations, is responsible for the day to day management of protection and security operations within an assigned IPS portfolio for Fraser Health. Responsible for ensuring security and protection services meet the Organizations’ specifications and standards through a commitment to ensuring a culturally safe therapeutic environment from a trauma informed perspective. Supervises, mentors and educates IPS Relational Security Officers (RSO). Monitors and evaluates contracted security providers services and staff. Provides input and expertise in the development of policies, standards and procedures for the Organizations. Coordinates relevant programs, education, training and responses to security events. Serves as a key resource to the Organizations’ staff and leadership on all protection related matters. Occasionally carries out typical Relational Security Officer duties such as patrolling buildings and grounds, securing property and responding to requests for assistance from staff and patients.

**Responsibilities**:

- Performs supervisory duties such as providing work directions, scheduling, and leave approvals, calling in relief staff, completing performance evaluations, maintaining departmental policies and procedures and participating in the orientation, training and education of assigned Relational Security Officer staff. Participates in the selection, hiring, and disciplinary process for staff reports. Ensures that effective performance measures are assigned, and t