Coordinator, Quality Improvement

Why Fraser Health?: Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. **Position Highlights** As a Coordinator, you will be responsible for the development, administration and management of the Business Intelligence tools and dashboards, IPS data warehouse and security incident reporting systems administration. You will lead the development and management of quality improvement and program evaluation initiatives within Integrated Protection Services (IPS). We currently have an exciting opportunity for you to bring your expertise to the exciting role as ** Coordinator, Quality Improvement & Analytics **to support our dedicated Integrated Protection Services team based out of Central City Tower located in Surrey, BC. **As Coordinator, your work may include the following**: - Lead and coordinate the collection, measurement and reporting of key performance indicators for the different IPS business streams. - Collaborate with the IPS business streams to assess, plan and prepare statistical analysis for business cases and/or corporate service briefing notes. - Lead and coordinate quality assurance audits by reviewing audits for completeness, accuracy and integrity of security reports and aggregate data. - Responsible for providing data and security resourcing model design input for major projects across the Organizations. - Develop consolidated reports and dashboards (e.g. SSRS, SQL, etc.) that integrate information from a variety of Integrated Protection Services information systems. - Lead and oversee the security incident reporting and data analytics systems. Ensure efficient and effective reporting of security data. - Participates in various meetings, committees and task forces to provide expertise and guidance on the reporting of violence prevention categories and other performance reporting related matters. - Provide after hours on-call Manager function for IPS for the Organizations, as assigned. **To join our team, ideally, we will be looking for you to have**: - Bachelor degree in Criminology, Criminal Justice, Information Technology, or a related field - Five (5) to seven (7) years' recent related experience in security or crime incident reporting systems and/or business analytics, including experience with Healthcare Security Operations, in a large complex organization - Designation as a Certified Health Care Protection Administrator (CHPA) would be an asset. An equivalent combination of education, training, and experience may be considered. Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Detailed Overview: **Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**: The Coordinator, Quality Improvement & Analytics, coordinates security incident reporting systems and data analytics programs for the Fraser Health Authority, Vancouver Coastal Health Authority, Provincial Health Services Authority and Providence Health Care (collectively, the "Organizations"). The Coordinator is responsible for the development, administration and management of the Business Intelligence tools and dashboards, IPS data warehouse and security incident reporting systems administration. Lead the design of methods and of tools in order to achieve consistent and reliable data collection. Responsible for the design and development of IPS data analytics reports for internal and external stakeholders. Leads the data quality control program, including the development of processes, end user education, and automated audits. Provides evidence to IPS senior leadership in support of both capital and operational budget requests. Leads the development and management of quality improvement and program evaluation initiatives within IPS. **Responsibilities**: - Leads and coordinates the collection, measurement and reporting of key performance indicators for the different IPS business streams. Collaborates with the IPS business streams to assess, plan and prepare statistical analysis for business cases and/or corporate service briefing notes. Coordinates a