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Seasonal Customer Service Advisor

5 hours ago

Calgary, Canada ArrKann Trailer & RV Centre Full time

**Key Responsibilities**:

- **Service Processes**:Effectively facilitate the company's service process by following the established procedures in ways which meet or exceed customer and company expectations.
- Accurately transfer customer service needs to the work order by professionally greeting, listening to and communicating with the customer in a way that builds trust and confidence.
- Effectively keep customers informed and updated on the repair status of their unit
- Verify quality control is complete and arrange for delivery to the customer
- **Service Sales**: Optimize service profitability to help sustain and strengthen dealership prosperity.
- Inform customers of all charges on the repair order
- Meet or exceed individual service sales goals by selling additional service/maintenance, parts and accessories.

**Other duties as required