Scheduling Coordinator

2 weeks ago

Surrey, Canada True Level Concrete Full time

**Overview**
True Level Concrete, a recognized leader in the concrete and foundation repair industry, is seeking a detail-oriented and organized **Scheduling Coordinator** to join our growing team. This position is ideal for individuals who take pride in creating efficient systems, supporting sales team operations, and delivering exceptional service to customers. _Your coordination skills will directly contribute to a smooth customer experience and the overall success of the company._ At True Level Concrete, we value your contribution and provide ongoing support, training, and development opportunities through our North American dealer network.

**What We Would Provide You**:

- A trusting, respectful, and fun culture
- Company events
- The best tools and training to get the job done the right way
- A competitive pay and benefits package
- A team you can be proud of - we have been recognized as the #1 SupportWorks dealer in Canada
- Opportunities for professional growth

**What You Would Do**
- Set & reset sales appointments through inbound and outbound communication with customers.
- Schedule appointments to maximize efficiency for the company and sales representatives.
- Answer all incoming calls
- Record and file appointment outcomes
- Ensure all documentation, data entry, and correspondence is accurate and completed in a timely manner.
- Google Drive folders are organized and kept up to date with all job information (proposals, contracts, etc.)
- Order office supplies
- Track and report weekly on KPI’s.

**What We Need for this Role**:

- Enjoys working in a deadline driven environment
- Great team player
- Excellent English written and verbal communication skills
- Enjoys interacting with potential customers on the phone
- Ability to perform accurate data entry
- Able to implement efficiencies wherever possible
- Proficiency in Google Workplace

Experience in Slack, Social Media platforms and, Salesforce helpful but not necessary
- True Level Concrete is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification._
- We would like to thank all applicants; however only those selected for an interview will be contacted._
- ONE TEAM \\ INTEGRITY \\ QUALITY \\ INNOVATION_

**Job Types**: Full-time, Permanent

Pay: $48,000.00-$50,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Vision care
- Wellness program

Work Location: In person

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