Scheduling Coordinator

4 days ago

Surrey, Canada Care at Home Services Full time

**Duties**:

- Schedule and confirm appointments for clients and field staff
- Coordinate with clients to reschedule appointments as needed
- Provide exceptional customer support and address client/Staff inquiries or concerns
- Maintain accurate records of appointments and client/Staff information
- Utilize computerized scheduling software to manage the appointment calendar
- Proofread Emalis and correspondence for accuracy
- Provide general administrative support to managment

**Requirements**:

- Previous experience working in a medical office or similar healthcare setting preferred
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Proficiency in computerized scheduling software (e.g., office 365, Alaya care, Procura )
- Excellent customer service skills with the ability to communicate effectively with clients
- Detail-oriented with strong proofreading skills
- Ability to work independently and as part of a team

This is an excellent opportunity for someone who is highly organized, enjoys working in a fast-paced environment, and has a passion for providing exceptional customer service. If you meet the requirements above, we would love to hear from you

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Job Type**: Casual

Pay: $20.00-$23.00 per hour

Schedule:

- Day shift
- Evening shift
- On call

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (required)
- Administrative experience: 1 year (required)
- Scheduling: 1 year (required)

Licence/Certification:

- medical terminology (required)

Work Location: In person

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