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Implementation Coordinator

3 weeks ago

Winnipeg, Canada People Corporation Full time

We are seeking **Implementation Coordinators (Term)** to join our team in **Winnipeg, MB** or **Toronto, ON.**

This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our clients.

We are in search of a dynamic individual to join our team as an Implementation Coordinator. You will be responsible for assisting the implementation team with various tasks to ensure successful new group implementations, while meeting or exceeding departmental service and quality standards. You bring a results-driven outlook and highly developed organization skills to provide first-class service to our internal and external clients. You have the ability to think creatively with a solution-oriented focus.

**The Implementation Coordinator (Term) will**:

- Work with the Implementation Specialists to review all material required for the implementation.
- Assist with creation and submission of amendments.
- Perform audits on implementation data.
- Update information on our member portal during onboarding and amendments.
- Process system updates.
- Clarify information, resolve outstanding issues, examine and follow up on missing information.
- Provide frequent updates to all applicable stakeholders during the implementation process.
- Track tasks within the implementation team, following up when necessary to ensure turnaround times are being met.
- Initiate and/or implement corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.

**T**o be successful**as an**Implementation Coordinator (Term)** with People Corporation, you will need**:

- Experience in an office environment.
- A keen attention to detail.
- Strong attention to detail and quality control are extremely important.
- Excellent communication skills, both written and verbal, to interact with internal and external clients.
- Proficient computer skills and knowledge of Microsoft Office, Word and Excel.
- To be client focused with an unwavering commitment for service excellence.
**- Prior experience in the Group Benefits industry considered an asset.
- The ability to multi-task, prioritize, and hit deadlines to meet client and internal needs.
- The ability to work well under pressure and maintain a positive attitude at all times.
- Excellent problem solving and troubleshooting skills.

**What's in it for you**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.