Social Worker, Adult Day Program

Job Description
The Social Worker is accountable for seamless service experience that meets the individual needs of the client and/or family, compliance with legislation through proper documentation and has the ability to communicate with various levels within the organization in a clear and concise manner. The Social Worker works in collaboration with hospital and community partners to provide linkages with rehab options, home, and community support services, geriatric services and care navigation, and caregiver support. The Social Worker works closely with client intake, consultation and service delivery staff, and leads by example, demonstrating professionalism and enthusiasm in all dealings.
**We are looking for**: full-time permanent Social Worker, Adult Day Program
**Hours of Work**: 34-hour work week. Monday to Thursday 8:30 to 4:30pm and Friday 8:30am to 3:30pm. This role is required on-site at 9600 Bathurst Street
**Reports to**: Manager, Social Work, ADP, Hospice and Bereavement

**Responsibilities**:
Client Service Experience - Excellence and Quality Improvement
- Ensure that clients and their families experience a high quality and responsive social work service.
- Work closely with hospital inter-professional teams, Home and Community Care Support Services, Care Coordinators, and other community support roles.
- Provide information, advice, and support to the client and family regarding the plan of care.
- Perform comprehensive assessments for admission into the Adult Day Program.
- Provides recommendations and linkage to additional home and community support services that may benefit the client and their family beyond what they currently have, or Home and Community Care is offering to put in place.
- Review triage referrals with team members.
- Conduct ongoing re-assessments of client’s needs and adjust care plan.
- Provide short-term counselling and group facilitation for family caregivers
- Coordinate service requirements and advocate on behalf of the client/caregiver to ensure the receipt of appropriate and timely services.
- Lead and participate in consultation services and case conferences with service providers to discuss care plans and service needs.

Information Management and Reporting
- Prepare and ensure accurate, thorough and timely recording of client information including reports, correspondence, legal forms, and ensure all information is up to date in the information management system and documented in accordance to departmental policies and procedures and legislation and College requirements.
- Compile and complete case files documents in preparation for discharge.
- Develop and implement appropriate short and long-term care plans for the client/caregiver based on the results of the assessment tool used within the organization.

Team Building and Leadership
- Build rapport for agency vision and departmental goals/objectives by communication, collaborating and leading by example.
- Demonstrate the ability to support and work cohesively in a team environment.
- Look for daily opportunities to highlight the connection between overall strategy and day-to-day activities.
- Provide consistent communication and feedback to the Team and the Manager.
- Act as a change agent to positively encourage others and manage change.
- Be a resource to support integration demonstration projects being developed.

Management of Relationships with External Funders
- Actively develop and foster trust-based and collaborative partnerships with external customers and key organizations.
- Identify opportunities to demonstrate Circle of Care service assets and commitment to excellence to key funders.
- Identify and develop opportunities to expand market share in the area of social work and related services.
- Actively participate in program development, support community outreach and service initiatives for the program, and assist in building and maintaining networks with community agencies, groups, and resources as appropriate.
- Actively participate in Community-based committees/projects and ensure that Circle of Care’s assets, interests and desires are represented and listened to.
- Act as a Community Resource Expert to educate clients, families, and staff about care options within the community. This includes generating educational materials that can help other staff in supporting care transitions.

Management of Relationships with Internal Partners
- Provide service/process communication to key internal stakeholders, inclusive of expectations, problem solving and troubleshooting support.
- Lead and/or participate on internal cross-functional project teams to lend skills, competence, and product knowledge.
- Lead by example with internal partners and demonstrate the organizational values in all personal behaviors.
- Deliver community health and support services education and training to staff.

Risk, Health and Safety Management
- Identifying and reporting health and safety incidents and concerns in a t