Coordinator, Community Engagement

We're inspired by the vision of a world free of multiple sclerosis (MS). MS is a neurological disease of the central nervous system (brain, spinal cord) and Canada has one of the highest rates of MS in the world. People affected by MS are at the heart of our work and our mission is to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey. We collaborate with researchers, donors, partners, volunteers, people living with MS, caregivers, and health professionals to drive progress forward and make meaningful impact. Whether improving the lives of Canadians today or supporting groundbreaking research to end MS tomorrow, we work together as a community—and you can be a part of that.

**Discover. Innovate. Act**:
We are guided on the journey to end MS through discoveries, innovation, and collective action. This strategy connects the MS community through our common goal of a world free of MS. Together, we work to advance treatment and care, enhance well-being, understand, and halt disease progression and ultimately prevent MS.

**The impact you will have**:
The Coordinator, Community Engagement plays a key role in supporting the volunteer life cycle and strengthening connections within the MS Canada community. This role focuses on building and sustaining meaningful volunteer relationships, ensuring a positive experience from recruitment through recognition, and creating opportunities for volunteers to actively contribute to the mission of MS Canada.

**Key Areas of Impact**:

- Deliver a positive volunteer experience throughout the volunteer life cycle, including recruitment, onboarding, training, stewardship, and recognition, within their region and beyond as required.
- Strengthen engagement by identifying volunteers with leadership potential and connecting them to opportunities across the organization.
- Support local and national community engagement activities, such as community hubs and both in-person and virtual events.
- Collaborate with colleagues within and across -portfolios to identify volunteer needs and contribute to the development and implementation of volunteer strategies that deepen and broaden engagement and collective action.

**Requirements**:

- Is confident, energetic and results oriented
- Has experience in volunteer engagement and the ability to mobilize volunteers to achieve fundraising event goals
- Has a passion for enhancing the volunteer experience within the non-profit/health charity sector
- Is highly organized with strong attention to detail
- Is excellent at communicating, both verbally and written
- Thrives in working in a fast-paced professional environment with specific targets
- Has a track record of strong customer service skills and the ability to build and maintain successful working relationships with a variety of staff, volunteers and community partners
- Cultivates a positive and supportive atmosphere by recognizing volunteer efforts, assisting volunteers with their endeavours and evaluating their experience
- Is self-motivated and a multi-tasker with the ability to work independently and as part of a team
- Can always maintain confidentiality, with sensitivity to issues of disability and diversity
- Is flexible and can manage a diverse workload
- Has exceptional computer literacy with excellent knowledge of Microsoft Office and is proficient with database software and survey software

**Benefits**

**What we offer**:
At MS Canada, we provide impactful and rewarding career opportunities. We have a comprehensive total rewards package that includes:

- Starting salary within the range of $50,000-$53,520
- Competitive health and dental benefits package, spending accounts, and gender affirmation coverage,
- Opportunity to secure your financial future with retirement plan matching,
- Investment in your professional growth and development,
- Generous paid time off including an extended office closure at the end of the year and half day Fridays before long weekends,
- Support work life balance through flexible schedules and hybrid work arrangements- We are committed to accommodating applicants’ needs throughout the recruitment process. Please indicate accommodations as required. _
- We would like to acknowledge that the land on which we work and operate spans across the traditional territories of many First Nations, Métis, and Inuit peoples. We recognize and honor the enduring presence, contributions, and resilience of Indigenous communities throughout Canada's history. We acknowledge our responsibility to understand, respect, and support the diverse indigenous nations and their ongoing relationships with the land._
- All positions at MS Canada will require a background check in compliance with our Screening Measures Policy._