Education Specialist

**Terms**: Full Time contract or permanent

**Starting Salary**: Commensurate with experience
**Location**: Ottawa/Montreal, Canada (remote work possible)

Join HSO to build a “Safer Care and A Healthier World”. Let’s follow a mission together, where we “empower and enable people around the world to continuously improve quality of care.”. During this journey HSO lives by its values of trust, inclusion, collaboration, innovation and learning, every single day

Health Standards Organization (HSO) is searching for an exceptional Educational Specialist who shares our passion for achieving quality health services for all. In Canada and around the world, we are building a bold and bright future for our enterprise and our clients. If you are looking for a challenge and seeking to be part of something larger than yourself, this position could be for you.

If this role is for you, you’re a natural born teacher with a passion for developing and maintaining high quality learning products and learning experiences that will support the learning needs of both national and international clients and surveyors. Your toolbox is full of instructional design techniques and adult learning principles that allows you to quickly and effectively assess and evaluate learning needs.

We are looking for someone who is excited to bring their instructional design expertise to the table to assess the needs of our surveyors, build and deliver exceptional education solutions. We are also looking for someone with experience facilitating education sessions both in person and virtually. We need an organizational ninja - with agility and preparedness to ensure that all pieces fall smoothly into place.

**Let’s break it down. Your responsibilities include**:

- Working in a fast-paced environment that requires agile, clear thinking for quick turnaround of accurate, high-quality deliverables
- Critical examination of processes and proposing innovative solutions to create efficiencies.
- Building authentic and enduring relationships with staff, partners, validators and amplifiers.
- Collaborating for results; You won’t be in this alone. The HSO team is our - and your - greatest asset. Our team has rich talent and deep expertise to strengthen you in your role.
- Being a flexible team player. Contributing positively to the culture of our workplace by staying positive, engaged in the work you do and energized by the difference you’re making.
- Accountability and Ownership. Examples of when you have stepped up, taken ownership and ran with it. It can be on a big or small scale, professional or volunteer, but have examples where you demonstrated accountability.
- Detail-oriented. You’ve heard this before, but we can’t stress it enough: the devil is in the details. You notice big and little mistakes and are comfortable reviewing the work of your team and accepting the thorough review of your own work.

**You have a unique history. Does it include the education and experience listed below?**
- 3-5 years of related work experience in instructional design, corporate training, and/or e-learning.
- 3-5 years of experience in a client-facing role, facilitating client meetings and completing needs assessments.
- 3-5 years of experience facilitating education sessions, both in-person and virtual.
- University degree and/or certificate with a focus in adult education, learning and development, instructional design and instructional technology.
- Knowledge and understanding of learning theory and instructional design techniques.
- Microsoft Office Suite (Expert Level).
- Well-developed skills in e-learning authoring tools and learning management systems (LMS).
- Articulate Rise/Storyline 360 (Highly Proficient) experience.
- D2L’s Brightspace LMS (preferred)
- Strong project management skills to carry though education from development to delivery.
- Taking accountability - owning it We would love to hear about times when you have stepped up, taken ownership and ran with an idea - big or small, professional or volunteer.
- Parlez-vous francais? We’re looking for someone who is ideally bilingual in French and English.

**You’ll stand out if you...**
- Have experience in:

- D2L’s Brightspace LMS
- SharePoint
- Adobe Illustrator, Photoshop, Premiere or similar
- Knowledge of HTML
- Are familiar with the healthcare ecosystem in Canada and/or internationally.
- Have experience working with a remote team.
- Show us that you are enthusiastic and passionate (We have an ambitious mission and it will be our collective energy that will get us there)