Service Advisor

1 week ago


Thunder Bay, Canada HALF-WAY MOTORS Full time

Service Advisor

**Duties**:

- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Conduct vehicle inspections and provide recommendations for necessary repairs or maintenance
- Generate repair orders and communicate with technicians to ensure timely completion of work
- Upsell additional services or products to customers
- Provide cost estimates and explanations of repairs to customers
- Handle cash transactions and process payments
- Maintain accurate records of customer interactions and transactions

**Skills**:

- BRP enthusiast who owns and operates our machines
- Strong sales and upselling skills
- Excellent customer service skills
- Knowledge of BRP repair and mechanical processes
- Ability to effectively communicate technical information to customers
- Proficient in cash handling procedures

Note: This job description is intended to provide a general overview of the position and does not include every task or responsibility that may be required.

**Job Types**: Full-time, Permanent

**Salary**: $35,000.00-$45,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Thunder Bay, ON P7B 5P9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


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