Automotive Service Advisor

3 days ago


Thunder Bay, Canada Gore Motors Honda Full time

As a key member of the Gore Motors Honda team, the Service Advisor brings to life the Automotive Service Experience for the Customer. Reporting to the Service Manager, this position is responsible for creating great first impressions and to guide the customers through the maintenance scheduling process and repair of their vehicles.

As an expert in Honda automobile products, the Service Advisor acquires & maintains all relevant product knowledge, provides personalized service to our clients, and ensures high customer satisfaction standards.

**Responsibilities**
- Greet customers and assess their automotive service needs, providing exceptional customer service throughout the process.
- Schedule appointments and manage service records using computer systems for accurate data entry.
- Communicate effectively with customers regarding service options, pricing, and recommendations.
- Follow up with customers post-service to ensure satisfaction and address any concerns.

**Qualifications**:
Grade 12 High School Diploma

College certificate or additional courses would be an asset.

Minimum 2 years’ experience in industry preferred.

A fundamental understanding of automotive mechanical systems.

Customer service and computer experience required.

**Salary**:Competitive salary; dependent on experience.

**Start Date**:As soon as possible.

**To Apply**: _**Resumes will be accepted by EMAIL/Indeed ONLY**_

Pay: $19.00-$22.50 per hour

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Thunder Bay, ON P7B 3Y4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- automotive: 2 years (preferred)

Work Location: In person



  • Thunder Bay, Canada DJ's Truck & Trailer Repair Full time

    **Job Summary** We are seeking a motivated and knowledgeable Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers seeking automotive, truck and trailer services. You will have strong customer service skills to effectively communicate with customers, assess their needs, and recommend...


  • Thunder Bay, Canada The Shop Full time

    **Job Overview** We are seeking a motivated and customer-oriented Automotive Service Advisor to join our dynamic team. In this role, you will act as the primary point of contact for customers seeking automotive services, ensuring they receive exceptional service and support throughout their experience. Your expertise in automotive repair and customer service...


  • Thunder Bay, Canada Wayne Toyota Full time

    **Overview** Join our dynamic team as an Automotive Service Advisor, where your passion for vehicles and exceptional customer service skills will shine! In this role, you’ll be the vital link between our customers and our skilled technicians, ensuring that every vehicle receives the attention it deserves. You’ll guide customers through their automotive...


  • Thunder Bay, Canada North Rock Truck & Tire Full time

    North Rock Truck & Tire is a full-service automotive repair facility in Thunder Bay, Ontario. We provide vehicle inspections, preventative maintenance, and a full range of repair services. We are an authorized Michelin dealer and carry a large selection of Michelin, BF Goodrich and Uniroyal tires. We also stock many other tire brands you know and trust, such...


  • Thunder Bay, Canada The Shop Full time

    Service Advisor **Duties**: - Greet customers and provide excellent customer service - Listen to customer concerns and accurately document them - Perform vehicle inspections and recommend necessary repairs or maintenance - Provide estimates for services and communicate them to customers - Schedule appointments and coordinate service timelines - Maintain...


  • North Bay, Canada Neddy's North Bay Hyundai Full time

    Neddy's North Bay Hyundai has an immediate opening for an experienced Automotive Service Advisor The Service Advisor serves as the primary customer service point-of-contact between the customer and the mechanics when a vehicle is in for repair. The Service Advisor intakes the vehicle, confirms the concerns with the customer, advises the customer of...


  • Thunder Bay, Canada Pennzoil Lube Center Full time

    **Job Overview** **Duties** - Greet customers promptly and professionally in person and on the phone, assessing their automotive needs and scheduling appointments. - Communicate effectively with customers regarding vehicle issues, repair options, and service recommendations. - Relay diagnostics and provide accurate information and estimates to customers. -...


  • Thunder Bay, ON PB M, Canada North Rock Truck & Tire Full time

    North Rock Truck & Tire is a full-service automotive repair facility in Thunder Bay, Ontario. We provide vehicle inspections, preventative maintenance, and a full range of repair services. We are an authorized Michelin dealer and carry a large selection of Michelin, BF Goodrich and Uniroyal tires. We also stock many other tire brands you know and trust, such...


  • Thunder Bay, Canada Preferred Auto & Fleet Service Full time

    Ready to kick-start your automotive career? Preferred Auto & Fleet Service in Thunder Bay, ON is hiring full-time Automotive Service Technician Apprentices! If you're passionate about cars and eager to learn, this is your chance to join a team that values growth and excellence. Apply today and take the first step toward a rewarding future!Pay: We offer our...


  • Thunder Bay, Canada Thunder Bay Mitsubishi Full time

    A Service Advisor's primary role is to take customer concerns regarding their vehicle and pass those on to the technician. They are also responsible for recommending any factory maintenance to the customer and working within a Parts & Service team to achieve a high level of customer satisfaction. Pay: $22.00-$28.00 per hour **Benefits**: - Dental care -...