Client Care Coordinator
2 weeks ago
**About Field Trip Health**
Field Trip Health was established in 2019 in Thunder Bay, ON by Dr. Mario Nucci, a passionate advocate for innovation in the area of mental health. At Field Trip Health, our primary focus is Ketamine Assisted Psychotherapy (KAP), a combination of Ketamine and Psychotherapy, which has shown to be 70% effective against treatment resistant forms of depression. KAP is a holistic therapy that can allow a person to open up and explore themselves in new ways. With the dissociative effects of Ketamine and the support of a trained psychotherapist, the insights and healing found in this therapy can produce significant and sustainable shifts in how you experience life.
At Field Trip Health, we provide a rewarding job experience with a growing network of passionate health professionals who are seeing meaningful patient breakthroughs on a daily basis.
While working with cutting edge techniques, we offer an entrepreneurial and collaborative working environment focused on delivering best-in-class client care.
**Roles and Responsibilities**
The primary responsibility of the Client Care Coordinator is to provide administrative support, program development, answer patient inquiries and book client appointments.
**Care Coordinator Role**
- Conducting initial assessments of clients' situation to determine needs and goals
- Establish open lines of communication for individuals with mental or emotional concerns
- Take a detailed client history and note any health conditions
- Treat patients with respect and dignity
- Communicate information to patients regarding diagnosis and treatment goals
- Maintain patient medical records (EMR)
- Clinical assessments such as mental status exam and routine vitals for patients
**Administrative Roles**:
- Participate in quality activities and continuous improvement initiatives
- Develop and provide input on policies and procedures
- Weekly and monthly reporting on site metrics and needs
- Other Duties as assigned
**Experience**
French considered a strong asset
1+ years experience in the medical field or mental health considered a strong asset
**Job Types**: Full-time, Part-time
**Salary**: From $18.00 per hour
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Medical Administration: 2 years (preferred)
**Language**:
- English and French (preferred)
Work Location: In person
-
Client Care Coordinator
1 week ago
Montréal, Canada Field Trip Health Full time**About Field Trip Health** Field Trip Health was established in 2019 in Thunder Bay, ON by Dr. Mario Nucci, a passionate advocate for innovation in the area of mental health. At Field Trip Health, our primary focus is Ketamine Assisted Psychotherapy (KAP), a combination of Ketamine and Psychotherapy, which has shown to be 70% effective against treatment...
-
Client Care Coordinator
1 week ago
Montréal, Canada Chabad Lifeline Full timePOSITION OVERVIEW: As a Client Care Coordinator, you will be an integral part of our coordination team, contributing to the enhancement of the overall client experience, care, and outcomes. Your role extends beyond traditional coordination responsibilities, as you will actively engage in creative problem-solving to overcome obstacles that may impact optimal...
-
Client Care Coordinator- Evening
14 hours ago
Montréal, Canada Paraide Healthcare Inc Full time**Job Summary**: Paraide Healthcare Inc., a rapidly growing company in the Home Healthcare Industry, is searching for someone bilingual, dynamic, and looking for a new challenge to fill the position of Client Care Coordinator - Evening (From Home). **Responsibilities**: - Answering all incoming telephone inquiries while providing excellent customer...
-
Client Services Coordinator
1 week ago
Montréal, Canada WizeHire, Inc Full timeThe Parents Estate Planning Law Firm, PC • Acton , MA , US Posted 5 days ago Description The Parents Estate Planning Law Firm is looking for a Client Experience Coordinator to join our team. In this role, you’ll ensure that every client interaction—from the very first contact —is handled with care, warmth, and professionalism. As the Client...
-
Head of Client Care
2 days ago
Montréal, Canada Nuovo Photography Full timeNuovo Artistic Studios is the premier destination for all things self-love. A by-women company and the largest artistic photography company in North America, Nuovo is on a mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality. We are searching for a Head of Client Care to join our dedicated...
-
Client Integration Coordinator
16 hours ago
Montréal, Canada Intelcom | Dragonfly Full timeRide the next mile with us! The Client Integration Coordinator will play a vital role in our Client onboarding process, ensuring a smooth, organized, and efficient onboarding experiences that enhance overall customer satisfaction. As part of the integration team, this role will assist in managing and coordinating the onboarding process, helping clients get...
-
Client Integration Coordinator
16 hours ago
Montréal, Canada Intelcom | Dragonfly Full timePrêt à relever le défi ? The Client Integration Coordinator will play a vital role in our Client onboarding process, ensuring a smooth, organized, and efficient onboarding experiences that enhance overall customer satisfaction. As part of the integration team, this role will assist in managing and coordinating the onboarding process, helping clients get...
-
Client Care
6 days ago
Montréal, Canada FDJ - French Dressing Jeans Full timeWe are hiring a Customer Service Representative to join our team. You will be asked to process orders, modifications and escalate complaints across a number of communication channels. **Customer Service responsibilities**: - Maintaining a positive, empathetic and professional attitude towards customers at all times. - Responding promptly to customer and...
-
Client Care Lead
2 days ago
Montréal, Canada ADP Full timeAs a Client Care Lead within our HRTech Major Accounts, you will help our business segment _Evolve Towards Excellence_ by supporting all initiatives and activities related to delivering an exceptional customer experience. You will be empowered to work cross functionally across ADP Canada to advocate on behalf of our Major Clients supporting technology,...
-
Client Representative, Project Coordination
17 hours ago
Montréal, Canada Bell Full time**Req Id**:426214 At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on...