Collections Manager

7 days ago

Ottawa, Canada TAAG Corporation Full time

**TAAG** is looking for a full-time **Collections Manager** to join the team. The Collections Manager will be required to perform but not limited to the following duties and undertake the following responsibilities in a professional manner:

- Oversee the collections team and assist with daily tasks and inquiries;
- Maintain the electronic and hard copy filing system;
- Update account status records and collection efforts;
- Report on collection activity and accounts receivable status to management;
- Set payment collection goals and targets for the department;
- Implement and maintain collection policies and procedures;
- Review reports and analyses to evaluate the quality and effectiveness of current collections policies and procedures;
- Ensure that the company policy on recoveries is followed and that it is in line with provincial and federal regulations;
- Prepare records for legal parties including consumer proposals;
- Negotiate with clients, lawyers and other parties in debt collection;
- Train and mentor staff members in the collections department;
- Develop strategies that support business operations and efficient department performance;
- Manage strong relationships with Sales, Credit, and various departments;
- Additional duties as necessary.
- Experience: 2-5 years working in high risk collections and legal collections.
- Bilingual English/French considered an asset.
- AutoPal experience considered an asset.

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift

Application question(s):

- Do you have experience with high-risk collections and legal collections?

Work Location: Hybrid remote in Ottawa, ON

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