Coordinator, Data Centre

**Who We Are**:
London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada's largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support the wellness of the populations we serve. LHSC delivers both local and regional services, including the Children's Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time.

ITS is dedicated to advancing the quality and safety of care through enabling digital technologies and innovation. ITS provides a full suite of digital health, virtual care and technology solutions to LHSC, St. Joseph's Healthcare London, and nine regional partner hospital sites. ITS also supports Ontario's largest single regional Hospital Information System (HIS), branded OneChart, across eleven hospitals with over 2,500 beds. ITS is also engaged in various initiatives with Ontario Health and the Ministry of Health to support efficient use of healthcare technologies in our region. The culture of collaboration, respect and excellence drive the team to new advances for patients, clinicians, and all members of the health care community.

**Posting Period**:
July 17 - 30, 2025

**Job Summary**:
Reporting to the Manager, IT Infrastructure & Operations, the Coordinator, Data Centre & IT Infrastructure Operations is accountable for overseeing the operation, physical security, and maintenance of data centre and campus IT infrastructures. The Coordinator leads teams that specialize in supporting data centre technologies and network and telecommunications infrastructure, as well as after-hours client support. Data Centre Operations, Network Technician, and Telecom Administration teams report to the Coordinator.

The Coordinator, Data Centre & IT Infrastructure Operations is accountable for day-to-day departmental activities, including direct management of the team and material resources at all sites during regular business hours (Monday to Friday). The Coordinator performs day-to-day staffing and scheduling, develops and supports a healthy workplace, tracks risk and utilization metrics, and facilitates improvement initiatives and change management while operating within approved operational budgets and financial guidelines and controls.

Working closely with the Manager, IT Infrastructure & Operations, the Coordinator collaborates with peers across programs and external organizations to ensure seamless operations and sustained integrity, availability, and security of critical IT equipment.

NOTE: this role is required to be on-call, evenings and weekends on a rotational basis of one (1) week out of approximately every 16-19 weeks.

**Qualifications**:
**Who You Are**
- You are self-aware of own assumptions, values, principles, strengths and limitations
- You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
- You engage and support others to foster development, personal goals and encourage a healthy organization
- You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
- You facilitate an environment of collaboration and cooperation
- You create connections, build partnerships and networks
- You demonstrate a commitment to the organizational vision, mission, values and service excellence
- You are a transformational thinker that encourages and supports innovation
- You have exceptional analytical skills that contribute to effective decision-making
- You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

**What Skills Are Needed**
- Project management experience
- Experience managing Veeam Backups (job management, tape management, backup restore jobs)
- Advanced knowledge of data centre environmental infrastructure (HVAC, UPS, fire alarms and fire suppression systems, etc.)
- Experience monitoring data centre environmental conditions
- Vendor relations and management experience including participation in RFPs and managing quotes and invoices for emergency work (HVAC, UPS, etc.)
- Equipment lease management experience
- Experience with networking, telecommunications, storage, and compute systems
- Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
- Str