Communicative Disorders Assistant

2 weeks ago

Stratford, Canada Elgin Audiology Full time

**About Elgin Audiology Consultants**

Elgin Audiology Consultants is an independent, privately owned group of Audiology and Hearing Clinics servicing the area for over 20 years with 7 different locations. We maintain a strong relationship with the University of Western Ontario as a teaching clinic and are a provider for the Ministry's Infant Hearing Program. We pride ourselves in being an audiology-focused clinic that is owned by Audiologists.

We are now hiring a Communicative Disorders Assistant for our clinic in Stratford, ON. This is a permanent, full-time opportunity working Monday-Friday.

**What it’s all about**:
As a Communicative Disorders Assistant, you are passionate about the hearing healthcare of our clients. You are able to discuss communicative strategies with customers, liaise with clinicians and physicians, and conduct follow up appointments to ensure the best care for our customers.

**What we offer you**:

- Competitive compensation package
- Comprehensive benefits package
- Competitive vacation allowance
- Opportunity to work for the Infant Hearing Program
- Work in a clinic with state-of-the-art equipment and a client-centered approach

**What you will do**:

- Discuss communicative strategies with customers
- Assist in troubleshooting customer product concerns
- Perform hearing screenings and communicate results to parents/guardians while supporting the Infant Hearing Program
- Demonstrate product features and benefits to customers
- Provide support with cleaning and troubleshooting hearing aids, changing receivers, and cleaning ear molds
- Assist customers in basic product maintenance and care
- Manage documentation pertaining to customer purchases and insurance claims
- Recognize and capitalize on sales opportunities through various mediums such as walk-in customers, referrals, telephone inquiries, etc.
- Act as a liaison with clinicians and physicians to maximize sales opportunities
- Conduct effective telephone follow up appointments for new fittings

**What we are looking for**:

- A diploma in Communicative Disorders Assistant Program is an asset
- Previous experience working in the hearing healthcare industry is an asset
- Personable, calm, and easy-going attitude with the ability to provide empathy to clients
- Excellent oral and written communication skills
- Ability to work in a fast-paced environment and remain organized to meet deadlines and customer appointments
- Strong desire to work as part of a close-knit team
- A passion for working with a wide range of clients (including infants)

As health care providers, we pride ourselves on helping the residents of our communities. We go above and beyond to meet the needs of our patients. Come join us in our mission to become the clinic of choice for all hearing needs while caring for our patients with respect, offering the best hearing solutions, and providing on-going support services.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

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