Front Desk Receptionist

2 weeks ago

Ottawa, Canada Rampart International Full time

Rampart is seeking a highly motivated Front Desk Receptionist.

**Responsibilities**:

- Greet clients as soon as they arrive and connect them with the appropriate party
- Answer the phone in a timely manner and direct calls to the correct offices
- Create and manage both digital and hardcopy filing systems for all partners
- Make travel arrangements and schedule meetings based on all partners' itineraries
- Complete procedures when Guests arrive and leave
- Prepare bills and take payments
- Take and pass on messages to Guests
- Deal with special requests from Guests
- Answer questions about what the hotel offers and the surrounding area
- Deal with complaints or problems
- Answer telephone calls and take messages or forward calls
- Schedule and confirm appointments and maintain event calendars
- Check visitors in and direct or escort them to specific destinations
- Inform other employees of visitors' arrivals or cancellations
- Enter customer data and send correspondence
- Copy, file and maintain paper or electronic documents and records
- Handle incoming and outgoing mail

**Top skills & proficiencies**:

- Customer Service
- Overachieving Attitude
- Work Ethic
- Verbal and Written Communication
- Friendly
- Professional
- Adaptable
- Patience
- Problem Solving Skills
- Accuracy and Attention to Detail
- Integrity
- Interpersonal Skills
- Telephone Skills
- Microsoft Office Skills
- Listening
- Professionalism
- Customer Focus
- Organization
- Handle Pressure
- Supply Management

Pay: $19.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match

Schedule:

- Day shift

Supplemental pay types:

- Bonus pay

Ability to Relocate:

- Ottawa, ON: Relocate before starting work (required)

Work Location: In person

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