Team Lead

6 days ago

Ottawa, Canada EGG CLUB OTTAWA Full time

**Egg Club Team Lead Job Posting Description**

Egg Club is excited to announce that we are looking for a Team Lead to join the club

**Who is Egg Club?**

Egg Club is an egg sandwich specialty place which strives to better our customer's daily lives. We believe in hard work and we are full of passionate, motivated people in the team.

**About the Role**:
Do you have a passion for serving high-quality food with a side of excellent customer service? Our mission is to create a welcoming environment where every guest feels valued while being able to enjoy a delicious meal. We are looking for an enthusiastic Team Lead to help guide our team to deliver this promise.

**What You'll Do**:
As the Team Lead, you will be a hands-on leader, working with the team to create fulfilling high-quality meals for all of our valued customers.
**- Lead by example**
**- Supervise operations**: Ensure efficiency, accuracy and compliance with any and all food safety regulations. Ensure all food served to the customers meet Egg Club quality standards. Implement any existing and new operational procedures. Lead and support operations to ensure weekly performance goals are met.
**- Support Team Members**: Monitor and support staff training to meet performance expectations and encourage daily growth in their role.
**- Manage Inventory**:Assist in controlling inventory, and ordering
**- Handle Customer Interactions**: Resolve customer complaints quickly and efficiently with professionalism and a smile.
**- Communicating**:Reporting to the general manager in regards to any operational concerns or updates
**- Problem Solve**:Quickly and efficiently resolve any issues in the kitchen, with team members or with customers to keep operations running smoothly.

*This role will report directly to the Manager.*
**- Leadership Skills**:Able to remain calm and tactical in leading a team amongst a fast-pace environment.
**- Customer-focused**:A genuine passion to deliver happiness to customers and brighten their day with an exceptional experience.
**- Communication**: Has strong ability to communicate effectively with customers and team members.
**- Time Management**:Ability to multi-task, and prioritize tasks efficiently to ensure everything is complete by the end of operation.
**- Availability**: Must be available to work for 8+ hr shift, early mornings, weekends, holidays as needed.

If you think you're the right fit, we'd love to hear from you Our team is excited to have you join us at the Club :)

Pay: $18.00-$20.00 per hour

Application question(s):

- Do you have a valid Food Handler Certification?
- Why are you interested in working with Egg Club?
- Do you have any previous kitchen experience?
- Do you have any leadership experience?

Work Location: In person

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