Warranty Administrator

4 days ago

Hamilton, Canada Taylor Chrysler Dodge Full time

**Job Overview**
Taylor Chrysler Dodge is seeking a detail-oriented and organized Warranty Administrator to join our team.

**Duties**
- Perform Service, Parts, and Body Shop warranty data entry tasks accurately and efficiently, maintaining up-to-date records.
- Provide support to the Service Manager and Service Advisors by addressing warranty eligibility and qualification clarity in a professional manner.
- Manage phone calls with proper phone etiquette, ensuring clear communication with customers and other staff.
- Assist in organizing office documents and files, ensuring easy access to information.
- Staying up-to-date on warranty service bulletins and training requirements.
- Collaborate with all team members to ensure clerical duties are completed timely and accurately.
- Provide backup coverage for cashier as required.

**Skills**
- Previous experience in a dealership service department is preferred but not required.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent phone etiquette and communication skills, both verbal and written.
- Proficiency in data entry with attention to detail to minimize errors.
- Ability to perform proofreading tasks to ensure high-quality documentation.
- Previous experience with Dealer Connect and Reynolds & Reynolds Dealer Management System an asset but not required.

Join us as we strive for excellence in our operations. If you possess the necessary skills and are eager to contribute to a dynamic team, we encourage you to apply.

Pay: $20.00-$24.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Data entry: 2 years (preferred)
- Dealership: 2 years (preferred)

Work Location: In person

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