Revenue Operations Analyst

Who We Are, What We Do, Where We Are Going- Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their communities, countries and companies.- Headquartered out of Waterloo, ON but with over 400 employees spread out globally, Magnet is continuing to expand and grow. Where we are today, is not where we want to be tomorrow.Your TeamThe
- **Magnet Global Sales team **is a high-performance operating group under a clear mission narrative, having greater degree of employee and customer satisfaction and retention, growing quickly while being extremely profitable.- A quote from your leader- “Reporting to the Revenue Operations Manager, the Revenue Operations Analyst will be responsible for providing operational support to the Sales team as part of their day-to-day operations. This role will facilitate the activities and processes of the Sales team, to help optimize their execution and performance”._
- What You Will Accomplish- Support the Revenue Operations Manager with building sales processes, creating and delivering reports and building management dashboards to facilitate understanding of Sales team progress, achievements, and gaps, as well as pipeline analysis, closed deal analysis, competitors, etc.
- Assist the Sales team with the creation of sales proposals, opportunities, and quotes in SFDC; track and report on SFDC hygiene
- Support the preparation of RFP/tender/framework response and administration; review and implement processes to enable Sales efficiency
- Partner with the Sales team and other cross-functional teams, including Deal Desk, on deals requiring clarification, additional documentation, and/or support
- Process contract renewals, including upgrades and amendments
- Help maintain contact, account, and contract data in SFDC
- Collaborate with the Business Systems team to design and deliver business and system projects
- Assist with gathering sales requirements and supporting the launch of new products
- Document and train the sales team on processes, policies, and help materials
- Support the Sales team with admin duties, including management of Sales inbox
- What We Are Looking For- **indicators of success** through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us.- There are a few must haves, but we will keep that list short:
- Relevant business experience in a high-growth tech company is preferred
- ‘People person’ who works to build strong relationships and takes a ‘customer first’ approach to building solutions
- Detail oriented, with a strong ability to multitask and handle multiple competing priorities
- Highly organized with an aptitude for using a collaborative approach to problem solve

The Most Important Thing- **GRIT**y in their previous experiences:
**Greater Good - **We think beyond our own interests and strive to improve communities around the world. This demonstrates our passion for making a difference in the world.**Respect - **We hold ourselves accountable through transparent sharing of information and we have faith in each other’s abilities**Innovation - **We lead the industry in excellence and reliability while keeping the user experience simple and relevant. We are not afraid to push the boundaries to stay ahead of our competitors.**Teamwork - **We collaborate internally and externally, while caring about each other and listening to our customers.- _
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- Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law._
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