Settlement Worker

**Summary**:
Reporting to the Manager - Settlement, assists newcomer immigrants and refugees in their adaptation to Canadian society by linking newcomers with communities, organizations, and agencies in the first language of the target culture.

**Responsibilities**:

- Assesses client needs (including strengths and barriers), in first language where possible, to develop an individualized settlement plan which outlines a strategy to achieve settlement success based on identified needs, available services and community supports. Monitor’s settlement plan to ensure clients are on target, adjusting plan, if necessary, to meet individual client needs.
- Provide orientation services (in English, French or first-language) based on assessed client needs to ensure a basic awareness of Canada, BC, and the local community, including public systems and services such as housing, health, transportation, education, and rights and responsibilities.
- Refer clients to appropriate community resources based on assessed needs. Assist clients to access services, make appointments and complete forms.
- As required, provides enhanced support and short-term adjustment counselling on specific settlement-related issues that may hinder the settlement process e.g., family, and cultural adjustment, navigating specific immigration processes.
- Enters client information and service interventions into centralized database as client service occurs.
- Provides input to narrative reports as required.
- Organize and facilitate workshops and courses, arranging for external speakers as appropriate.
- Performs service bridging by serving as a resource to clients and staff of external agencies regarding cultural interpretation on issues, client needs and related projects and services.
- Participate in approved sectoral and community networks. In first language, may develop resource materials and write news articles on settlement topics.
- Performs other related duties as assigned.

***Qualifications**:
Diploma in Social Sciences, counseling, or a related discipline acceptable to the employer supplemented by a minimum of one (1) to (2) years of experience in a client-oriented position, preferable in an immigrant settlement service-related field **OR** an equivalent combination of education, training, and experience acceptable to the employer. Fluency in Arabic language is required.

***Skills and Abilities**:

- Ability to communicate effectively in both written and oral English at all levels of the organization.
- Demonstrated ability to deal effectively and courteously with clientele, staff and the public who come from differing cultural and linguistic backgrounds.
- Proficiency in MS Word.
- Demonstrated ability to manage time and resources effectively.
- Current knowledge of legislation, services and information affecting immigrants and refugees including issues facing newcomers.
- Demonstrated experience in developing and facilitating groups.
- Ability to set and maintain boundaries with clients and manage self-care.
- Service-oriented with a demonstrated willingness to help the department and the organization achieve desired objectives and targets.
- Possession of and the ability to maintain a clear provincial criminal record check.
- Physical ability to carry out the duties of the position.

**Proof of COVID-19 Vaccinations is required.**

**ISSofBC’s mission and values emphasize inclusivity and recognition of individuals’ unique talents. In recruiting and developing our staff, we see strength in diversity of backgrounds, lived experiences, and identities. We welcome and encourage applicants who bring new perspectives and experiences to our team.**

Watch our video How It Is Working Here

**ISSofBC Value Proposition**
- Role Salary Range: $24.75 - $32.35 per hour
- Expected Starting Range: $24.75 - $26.27. Dependent on education, training, experience, and internal equity. Wage grids are reviewed annually.
- Extended health and dental benefits
- 105 hours of vacation and 35 hours of personal leave
- Employer matched RRSP with contributions up to 5 percent
- Collaborative peers with a wide range of backgrounds and talents
- Inclusive culture
- Innovative workplace with opportunity for new approaches

**ISSofBC’s mission and values emphasize inclusivity and recognition of individuals’ unique talents. In recruiting and developing our staff, we see strength in diversity of backgrounds, lived experiences, and identities. We welcome and encourage applicants who bring new perspectives and experiences to our team.**

**Closing Date**: Open until filled