Coordinator Training

Amendment Type: #1
Amendment Date: 09/08/2025
Reason for Amendment: Updated Key Qualifications

**Job ID**: 59657
**Job Category**: Education & Training
**Division & Section**: Public Health, Operation and Business Services
**Work Location**: Union Station - 65 Front Street West, 2nd floor, East Wing, Toronto, ON M5J 1E6
**Job Type & Duration**: Full-time, Temporary (Approximately 18 months) vacancy
**Salary**:$87,800 to $116,745
**Shift Information**: Monday to Friday, 35 hours per week
**Affiliation**: Non-Union
**Number of Positions Open**: 1
**Posting Period**: 08-Sep-2025 to 22-Sep-2025

**Major Responsibilities**:
Reporting to the Supervisor, Training and Development, the Coordinator Training & Development uses their training & development expertise in alignment with Divisional strategic priorities to design, develop, and implement training programs and initiatives to support onboarding and ongoing professional development of new and existing leaders within the Division. This role will focus on the strategic planning and design of creative and innovative leadership development initiatives, and will play a critical role in the succession planning process.
- Develops and delivers training to support quality client service, advance professional development, and ensure compliance with applicable program, service, and legislative requirements, directives, and mandates.
- Oversees multiple concurrent training and development projects with a high level of organization, ensuring timely delivery and alignment with divisional priorities.
- Designs and develops interactive eLearning content using authoring tools such as Adobe Captivate, Articulate Storyline or Rise.
- Supports organizational development by designing and enhancing programs such as New Employee Orientation, and Leadership Foundations to foster engagement, retention, and succession planning.; identifying organizational performance gaps and developing strategic responses that supports the individual and the organization.
- Develops tailored learning content across organizational levels using diverse methods including instructor led sessions, eLearning, multimedia, and virtual platforms such as MS Teams or WebEx.
Supports the division in improving job performance through training solutions and to mentor frontline supervisors to support them in coaching their staff.
- Regularly reviews and updates training materials to ensure up-to-date, relevant content that effectively and efficiently addresses divisional operational requirements and enables learner engagement.
- Conducts research and analysis and keeps informed of issues related to workplace training and leading training practices in Public Health, as well as corporate policies and practices, legislation and initiatives by other levels of government.
- Models leadership behaviours in the workplace and in the classroom and influences staff to demonstrate corporate values, climate and tone; creates and maintains a positive and professional learning environment.
- Supervises, motivates and trains project teams, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
- Stays abreast of new and developing adult education/training methods and practices as well as new legislation and revised policies and procedures.
- Develops and delivers training in response to the outcomes of analysis and evaluation of divisional statistics, policies/procedures, and performance measurements.
- Leads the integration of new learning technologies and solutions (e.g. eLearning) to meet evolving learner needs, enhance accessibility, and support digital transformation initiatives.
- Develops and implements plans for complex training & development projects & programs, ensures contingencies, identifies problems and takes action.
- Applies inclusive and flexible training strategies that accommodate 27/7 operations, varied learner profiles, and geographically dispersed teams.
- Provides leadership by coordinating, and facilitating management level committees, workgroups and meetings; including developing structures and processes to ensure meeting/workgroup objectives are met.
- Works collaboratively on strategic business areas/requirements to support implementation of divisional & sector-wide initiatives and addresses matters pertaining to training and knowledge management (e.g. learning aids, user manuals, presentations methods, communication and adult learning principles).
- Coordinates with Corporate People & Equity regarding training relating to Occupational Health & Safety, Employee & Labour Relations,Organizational Development and Learning, etc.
Ensures all training provided to divisional staff is documented in the City's online learning inventory, ELI; ensures divisional training is also captured for all staff in ELI.
- Monitors and maintains training records for the division's staff and provides the Divisional Senior Management T