Dental Office Manager

2 weeks ago

Okotoks, Canada D'Arcy Dental Full time

**Overview**

Operational Management:

- **Daily Operations**: Managing the day-to-day activities of the dental practice, ensuring a smooth and efficient workflow.
- **Scheduling**: Coordinating patient appointments, managing appointment books, and ensuring efficient use of the dentist's and hygienists' time.
- **Staff Management**: Recruiting, hiring, training, and supervising administrative staff. This also includes performance management, resolving conflicts, and creating schedules.
- **Financial Management**: Overseeing billing, processing insurance claims, managing accounts receivable, and handling financial transactions.
- **Inventory Management**: Managing the ordering and stocking of dental supplies and equipment.
- **Facility Management**: Ensuring the dental office is clean, organized, and well-maintained.

Patient Care and Relations:

- **Patient Communication**: Addressing patient inquiries, resolving concerns, and providing excellent customer service.
- **Patient Records**: Maintaining accurate and confidential patient records.
- **Appointment Management**: Confirming appointments, managing cancellations and rescheduling.
- **Patient Satisfaction**: Ensuring a positive patient experience from check-in to check-out.

Compliance and Regulatory:

- **Healthcare Regulations**: Ensuring the practice adheres to all relevant healthcare regulations and laws.
- **HIPAA Compliance**: Maintaining patient privacy and confidentiality.
- **Safety Protocols**: Implementing and enforcing safety protocols and procedures.

Other Responsibilities:

- **Marketing and Business Development**: May assist with marketing the practice and managing the practice's online presence.
- **Goal Setting**: May be involved in setting and achieving practice goals.
- **Reporting**: May be responsible for generating reports on practice performance.

**Job Types**: Full-time, Permanent

Pay: $23.75-$40.15 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Dental Office Management: 2 years (required)

Work Location: In person

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