Medical Office Assistant

2 weeks ago

Okotoks, Canada 360 Wellness Okotoks Full time

Podiatry Assistant / Medical Office Assistant

**Position is for 1-2 days per week (roughly 4-6 days per month and generally 10 hour shifts)**

We are seeking a dedicated **Podiatry Assistant / Medical Office Assistant** to join our multidisciplinary healthcare clinics. In this role, you will provide both front-desk and administrative support while contributing to a welcoming, efficient, and professional patient experience.

**Key Responsibilities**
- Greet patients and visitors in a professional and friendly manner, creating a welcoming environment.
- Manage multi-line phone systems, answer inquiries, and schedule patient appointments.
- Maintain accurate electronic medical records (EMRs) using **JaneApp**.
- Assist patients with intake forms, verify insurance details, and support billing inquiries.
- Coordinate referrals and collaborate with healthcare providers to ensure seamless communication.
- Manage patient flow within the clinic to optimize efficiency and minimize wait times.
- Provide administrative support including filing, faxing, scanning, and data entry.
- Handle Alberta Health Care billing, reconciliation, and related administrative duties.
- Order and maintain office and medical supplies.
- Ensure the reception and waiting areas are clean, organized, and patient-ready.
- Uphold confidentiality and comply with privacy regulations at all times.

**Experience & Qualifications**
- Minimum **1 year of medical office experience**.
- Previous experience in a podiatry, medical, or dental office is preferred.
- Familiarity with podiatry terminology and procedures is an asset.
- Proficiency in **JaneApp** and electronic medical record systems.
- Knowledge of medical terminology and general office administration practices.
- Strong background in patient communications and front desk administration.

**Skills & Attributes**
- Excellent communication and interpersonal skills.
- Strong organizational skills with the ability to multitask effectively.
- Attention to detail and accuracy in documentation and billing.
- Ability to handle confidential information with discretion.
- Proficiency in phone systems, computers, and basic office equipment.

**Job Type**: Part-time

Pay: $18.00-$22.00 per hour

Expected hours: 8 - 12 per week

**Benefits**:

- On-site parking

Application question(s):

- Do you have any experience with the program Jane?
- Do you have any experience direct billing to insurance companies?
- Are you aware this position is only 1 - 2 days per week max? Why does this type of schedule work for you and would you prefer more hours or is that okay?

Work Location: In person

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