Facility Services Manager

**Facility Services Manager**
**Location**:Hamilton Downtown Family YMCA, 79 James. St. S, Hamilton, ON, L8P 2Z1
**Position Type**:Full time with benefits and complimentary YMCA membership
**Salary Range**:Starting**$56,000- $62,000.00 annually, commensurate with
experience

**Position Description**:
The Facility Services Manager is a full-time position reporting directly to the General Manager of the
Hamilton Downtown Family YMCA, with an indirect reporting relationship to the General Manager of Facility
Assets.

As a member of the branch leadership team, the Facility Services Manager is responsible for implementing
standards of service excellence, with primary focus on ensuring the building is clean, well maintained at all
times, and supports a high-quality member service experience. This hands-on role includes developing and
implementing a fully integrated cleaning plan and a comprehensive preventative maintenance program,
including asset refurbishment and facility projects for the Health, Fitness and Aquatics Centre, as well
as the Residence Operation.

This is a great opportunity for an individual with a high level of interest in working with the YMCA HBB
as a charitable organization.

**What You’ll Do**:

- Provide hands-on leadership to the branch Facility Services team to ensure a clean, safe and well
- maintained facility.
- Directly supervise a diverse full-time and part-time cleaning team of approximately 10 -15 staff and

volunteers including, hire, training, scheduling, payroll and performance evaluation and correction. In
conjunction with operational requirements, co-ordinate, prioritize and assign internal and external
trades for repair and maintenance activities to be performed on equipment and building systems.
- In collaboration with the General Manager, oversee the effective management of the branch’s physical

assets ensuring optimum equipment reliability, uptime, economic life cycle of assets, safety, building
audits and on-going compliance as required, including oversight of selected Capital projects.
- Assist in developing, implementing, scheduling and monitoring preventative maintenance schedules

including all relevant documentation and record keeping including electronic work order system.
- Manage departmental operational budgets, provide input to capital and expense budgets on an annual

basis
- Order supplies and materials as required and process all payments for goods, contracts and services.
- Develop and sustain good members, staff, volunteer, contractor and supplier relations; act as a role
- model for staff and volunteers daily.
- Participates in front line duties and scheduled Manager on duty shifts as required.
- Provides leadership to the branch pool and spa operations in regard to compliance and general
- maintenance needs.
- Implement and utilize YMCA service standards (training will be provided) throughout the Facility.
- Participates in and Co-Chairs branch Health & Safety committee.
- Collaborates with peers and provides consistent delivery of supply and services in line with association

and department policies or initiatives.

**What You Bring**:

- Minimum two (2) years of post-secondary education preferably leading to the Maintenance Management
- Professional (MMP) designation or equivalent is recommended
- Five (5) years’ experience in building operation, proven trade experience or certification in one or more of

the following areas:

- Electrical/Plumbing/Carpentry
- Mechanical & HVAC systems including operation of a BAS control

system (understand, troubleshoot and adjust)
- General contracting or maintenance technician
- Pool operations CPO/BPO (required or obtainable)
- Health & Safety worker certification (required or obtainable);
- Three (3) years relevant work experience in building Operations and/or Maintenance and cleaning

processes and procedures
- Strong communication skills, both written and verbal
- Excellent interpersonal and coaching skills
- Three years’ proven supervisory and budgetary management experience
- Possesses a strong work ethic and strong organizational and planning skills
- Certified in Standard First Aid and CPR and experience with Health and Safety requirements
- Current Police Records Check will be required as a condition of employment

**Ready to Make a Difference?**
The YMCA is a charity that ignites the potential in people. #YSavesLives starts with building a strong
community. If you’re passionate about creating a vibrant and healthy community where everyone
thrives, we want to hear from you

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to

**Interested in applying?**Please submit your resume to: Mike Dunn, General Manager Facility Assets by

The
qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics, disability, age, or neurodiversity. We