Event Planning Manager

Summary

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose**: to care for people so they can be their best.**

Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

**Why should you work at the Park Hyatt Toronto?**
- Complimentary meal during shift
- Paid medical days and paid personal days
- Employer RRSP Matching Contributions
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Extended Health and Dental benefits for you and your dependents 30 days after joining
- Tuition reimbursement program
- **2023 and 2024 Great Place to Work Certified**

SUMMARY

**About the Role - Event Planning Manager**

The Event Planning Manager's primary focus is servicing our Local Sales bookings. This position acts as the liaison between Clients and the hotel Operational departments. Responsibilities include detailing all Food & Beverage, Room setup, and A/V needs, as well as managing room blocks, billing and final review. Event Planning Managers also act as an on-site contact and support operational departments to ensure a high-level execution of all events.
Some of the responsibilities include:

- Work closely with clients to understand what they actually want in the event
- Plan events across key market segment catering, charity, corporate events, socials & weddings.
- Aim to exceed all revenue and profitability objectives of the department.
- Working closely, and in conjunction with Clients & the Operations Team to ensure that all aspects of events are effectively coordinated and serve both the client's and hotel's needs.
- Responsible for arranging and running client meetings, menu tasting sessions and planning appointments, as necessary.
- Conduct thorough site inspections to assess booked space, ensuring they meet client expectations and are in line with hotel standards.
- Ability to monitor Client budgets, balanced with a pro-active approach to secure additional opportunities to build revenue from contracted levels
- Coordinate with internal departments in the hotel to ensure seamless execution of events.
- Maintain good relationship with various vendors involved in the event, as well as with venue owners
- Meets and greets in-house meeting planners where appropriate to ensure total client service and improve MPSI Scores
- Oversee event set ups prior to commencement of functions.
- Conduct a pre and post-event analysis to be able to plan properly and to also be able to improve in different areas
- To carry out any other reasonable duties and responsibilities as assigned by senior management

**Qualifications**:

- A minimum of 2-3 years of hotel event sales/event planning or comparable experience servicing Financial, Medical and Entertainment markets, Local Corporate, Sports Teams, Multi-Day Conferences and Social/Weddings.
- Understanding of the luxury market, with a strong desire for service excellence and providing unique, interesting and impactful experiences
- A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills, combined with polished presentation skills and a high level of creativity, innovation and problem-solving ability required.
- High-level commitment to service & experience excellence, in conjunction with robust teamwork and leadership skills.
- Must be proficient in general computer knowledge, including experience with floor plan and event planning software.
- Strong food and beverage knowledge, with the ability to customize to accommodate client preferences and budget

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.