Customer Support Specialist

1 week ago

Montréal, Canada Cloverdale Paint Inc Full time

_Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 120 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._

The Order Desk is primarily responsible for processing order requests from internal and external customers, to either meet or exceed service level requirements from external customers to sales, production, inventory and the labs. **This individual should be available to work Monday to Friday.**

Cloverdale offers a very competitive compensation package and strives to be The Place to Be not only for customers but employees as well. **Wage is negotiable based on experience.**

**WHAT WE OFFER**
- Company paid benefits - Medical, Dental and Vision
- Annual cost of living salary increases
- Profit-sharing Program
- Family Assistance Program
- Staff Discounts
- Comprehensive training
- A supportive and growth-oriented management team
- A great work environment with collaborative and caring colleague

**RESPONSIBILITIES**
- Strong organizational, time management and multi-tasking skills
- Great customer service; strong communication skills, both written and verbal
- High level of product knowledge both for architectural and industrial
- Excellent computer skills; working knowledge of B-track / POS system
- Understands the inventory control process
- Ability to work independently or as part of a team

**QUALIFICATIONS**
- At least 1 year of customer service experience is a must
- Strong organizational, time management and multi-tasking skills
- High level of product knowledge both for architectural and industrial
- Excellent computer skills
- Understands the inventory control process
- Ability to work independently or as part of a team

Our employees enjoy excellent work environments, respectful workplaces with credible leadership and receive fair remuneration and annual profit sharing. Be part of a Canadian family owned business and be valued, appreciated and respected

**Job Types**: Full-time, Permanent

Pay: $19.00-$20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Commuter benefits
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Profit sharing
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you capable of standing for long periods of time?
- Are you capable of lifting up to 50 lb reguarly?

**Experience**:

- Customer service: 1 year (required)
- Paint/Coatings: 1 year (preferred)

**Language**:

- French (required)
- English (required)

Work Location: In person

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