Assistant Property Manager

**ABOUT US**

Melbourne Property Management is a Toronto-based firm serving the Ontario market. It is built on over 100 combined years of our team’s experience in the property management industry. Melbourne Property Management aims to create a sense of community within each condominium we manage, in the same way that the City of Melbourne focuses on being one of the most livable cities in the world. We provide our clients with a broad range of full services and support, including consulting, on-site and off-site management, financial reporting and administrative support. At Melbourne Property Management, we never forget that we are taking care of your home.

**THE ROLE**

**Start Date: ASAP**

As an **Assistant Property Manager**, you will be responsible for:

- Assisting in opening several condominium communities according to Melbourne Property Management best practices
- Meeting new residents, and providing customer service support
- Creating and enhance a culture of communication in the communities managed by
Melbourne Property Management
- Assist in creating community manuals, home owner manuals and building operations
manuals
- Providing key stake holders with high-level weekly, or monthly updates.
- Liaise with construction to ensure resident move ins can be effectively coordinated
- Day to day Assistant Condominium Management duties and responsibilities, as assigned
by the Condominium Manager
- Maintaining an on-site presence where required, while adhering to Covid-19 protocols
- Assist in establishing and adapting polices and procedures for this community
- Provide residents of each communities’ regular updates and communication
- Assist in preparing monthly management reports
- Learn and gain experience in Condominium Management
- Ensure that files are kept up to date
- Conduct site inspections and prepare monthly inspection reports
- Violation letters to residents or owners
- Meet with vendors on site and oversee work
- Create contract specifications, and create RFQ’s for bidding
- Create and enter into contracts
- Review monthly unaudited statements and make suggestions where necessary
- Assist in the budget preparation and presentation to Board members
- Work with Property Manager during audits, and Reserve Fund Study updates

**YOUR QUALIFICATIONS**
- Strong experience with client facing customer service
- Experience working with Condominium Developers, new construction, understanding the
Tarion Warranty program would be a huge asset
- Experience in the condominium or residential management industry preferred
- A hungry, enthusiastic, growth orientated person with a passion for customer service
- Excellent communication and interpersonal skills: This role is remote, so an emphasis on
strong and well-crafted written and telephone communication would be considered a
strong asset.
- Open to ideas, willing to ask for help, flexible, thinks outside the box, proactive and able
to admit when a mistake is made, and learn from the experience
- Strong administration skills
- Attention to detail and organized
- A passion for learning and eager to join the next generation of property managers
- College Diploma or University Degree considered a strong asset
- Enrollment in any Condominium Management courses considered to be a very strong
asset
- A Limited Licence as issued by the Condominium Management Regulatory Authority of Ontario (CMRAO) with the intention of progressing to a General Licence.

**JOB INCENTIVES AND COMPENSATION PACKAGE**
- Competitive salary: Our people are our most important asset, and we are looking for
- Opportunity to transition into a Condominium Manager role
- Benefits such as Medical & Dental coverage
- CMRAO License reimbursement program
- Educational reimbursement opportunities

**Work with a team who are less concerned about how Condominium Management has always been done in the past, but rather how could it be done better or differently in the future**

If you meet the above qualiications, and are interested in joining a high-performance team, please submit your resume.
- We thank all applicants; however only those selected for interview will be contacted._
- Accommodations for applicants with disabilities, available on request during all aspects of the recruitment process_

Pay: $40,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Work Location: In person