Lending Services Administrator

**TEAM LOCAL is hiring**

Built on over 75 years as a BC credit union, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is British Columbia’s fourth-largest credit union, with $9 billion in assets and 120,000 members. With 26 branches, Prospera is proud to serve communities from Vancouver, through the Fraser Valley, and to the Okanagan. It’s our vision to help build vibrant healthy communities, thriving local enterprises, and financially empowered people.

Come join our team as our new **Lending Services Administrator** **and be part of our Centralized Services Department at our Surrey Corporate Office. As the Lending Services Administrator, you will be responsible for providing retail lending administrative support to retail branches and other mid-office departments within the organization. Responsibilities include processing routine lending requests in accordance with established Credit Union policies, and guidelines, reconciling general ledger and suspense accounts and providing support to branch staff.

**What you’ll do**:

- Process all retail lending requests in accordance with Credit Union policies, guidelines and established SLAs.
- Requests include, instructing legal professionals, funding, maintenance transactions, payout and discharge pf all retail lending products.
- Ensure security registration is completed in accordance with Credit Union policies and procedures and escalates exceptions to the Assistant Manager, Lending Services in a timely manner.
- Identify routine issues and resolves in a timely manner within own level of expertise.
- Escalate more complex issues to Assistant Manager, Lending Services for resolution.
- Identify and escalates areas of opportunity for process improvement or possible removal of redundant tasks to Assistant Manager, Lending Services.
- Supporting Centralized Transformation in learning, understanding, and performing reviews relating to lending

**What you bring**:

- 1 - 3 years of experience working in a Frontline role or lending administration within the financial industry.
- Direct experience using Wealthview banking system
- Good verbal and written communication skills.
- Ability to plan, schedule, organize and prioritize work assignments
- Able to try new work approaches and processes.
- Knowledge of retail lending products and services
- Understanding of Credit Union policies and guidelines
- Excellent computer skills including Word and Excel

**What’s in it for you?**

**Inclusive, equitable and accessible workplace**:All team members are valued, respected and heard. We learn from each other’s differences, gaining strength through our people and our perspectives.

**Career Advancement **We are committed to our employee’s growth and development and we want to see you soar. There are several career pathing options this position leads to, let us be your springboard.

**Fun & Camaraderie. **We care deeply about our members and our employees and we want the hours you spend with us to be fun, rewarding and sometimes lighthearted. We like to work hard, play hard, have fun and be there for each other.

**Flexibility **This opportunity includes flexible work arrangements. Whether you work from head office, a branch, your home office or a coffee shop, we want your best work no matter where that is

**Show me the money **We offer a competitive salary, a personalized benefits program and a generous defined pension plan.

**Community Focused. **We care about giving back to the communities we live, work and play in. We participate in many community minded activities throughout the year.

**Grow your dream with us **Be part of exciting growth happening now at Prospera. If you are attracted to a community-based, purpose-driven organization, then join TeamLocal today.