Administrator, Commercial Lending Operations

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone - because when our members do well, we believe our communities should do well too.

Administrator, Commercial Lending Operations
- Feb 25, 2025

**Location(s)**: Help Headquarters

**Job Type**: Full Time

**myWork Options**: In-person, Hybrid

**Starting Salary Range**: $49,700-$57,200

**Background Screening Requirement**:

- Enhanced Criminal Record Check
- Credit Check
- Identity Verification
- Employment Verification
- References

**Job Purpose**
- Do you enjoy working in a fast-paced volume driven environment where time is of the essence? Do you want to utilize your excellent organization and time management skills? Then look no further. We are looking for an administrative all-star to join our Commercial Lending Operations team. In addition to being an administrative genius with a super keen eye for details, you will be responsible for the maintenance and storage of commercial loan information and related documents. This role supports our branches, other Coast Capital departments and various outside partners.
- This role is hybrid and will require someone to work a Monday-Friday.

**Accountibilities**
- Show off your strong organization skills and attention to detail by providing administrative services for a variety of tasks including verifying documentation and updates for accuracy.
- Showcase your curiosity through continuous learning by keeping up with commercial lending policies, procedures, and technology.
- Be a team player through partnering with your peers in operations, legal partners & agencies to secure and provide information & technical help to our customers.
- Utilize your robust technical skills in Word and Excel through data entry and utilizing formulas to sort through data.
- Use your detective skills by ensuring all documentation is reviewed, ensuring everyone has signed on the dotted line and verify underwriting for quality of information.
- Use your prioritization and time management skills by adapting to the needs of the business.
- Use your excellent customer service skills to provide support to various partners (both internal and external).
- Showcase your strong communication skills when communicating with both internal and external partners.

**Skills & Qualificiations**
- You are proud to share what you’ve learned in your 1-3 years of work experience within either the financial industry or administrative lending related roles.
- You’re an effective communicator and enjoy providing excellent customer service to staff at various levels and various external audiences.
- You are a details person and can manage large volumes while meeting your deadlines.
- You are a big fan of teamwork and demonstrate your team spirit every day.
- You are a whiz with programs such as Excel and Word.
- You are an avid learner, wanting to continuously learn new tasks to better support the team.

**Equity, Diversity & Inclusion at Coast Capital**

Why join Coast Capital Savings?
- **Purpose is our North Star.** We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
- **Committed to inclusion and engagement.**We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
- **A career that grows with you.** We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
- **Work where you’re most effective.** In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
- **Benefits that flex to the needs of you and your family.** We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
- **Retirement options.** We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.
- **Mortgage and auto financing benefits**. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
- **Real Recognition**. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We’re human, which means we like to have fun with events,