Front Desk Representative

4 days ago


Gloucester, Canada Padel and Friends Full time

**Job Summary**

**Responsibilities**
- Provide accurate information about our programs/lessons and other services to assist customers effectively booking courts.
- Maintain detailed records of customer interactions and transactions in our database.
- Collaborate with team members to improve overall service delivery and customer experience.
- Taking customer orders and delivering food and beverages

**Qualifications**
- Proven experience in a customer service role is preferred.
- Strong phone etiquette with excellent verbal communication skills in English; bilingual or multilingual abilities are highly desirable.
- Ability to analyze situations quickly and effectively while maintaining a calm demeanour under pressure.
- Smart Serve Ontario required
- Proficient in using POS Systems and computer systems software for data entry and communication.
- Strong problem-solving skills with attention to detail.
- A positive attitude and willingness to learn new skills.

Join us as we strive to provide outstanding service to our customers while fostering a supportive work environment for our team members. Your contributions will make a significant impact on our success

**Job Types**: Part-time, Casual

Pay: $17.60-$19.00 per hour

Expected hours: 12 - 25 per week

**Experience**:

- Customer service: 2 years (required)
- Bartending: 2 years (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

Application deadline: 2025-08-20
Expected start date: 2025-08-20


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