Front Desk Manager

1 day ago

Gloucester, Canada Travelodge Ottawa East Full time

Salary:
The Travelodge Ottawa East is seeking a dynamic and professional individual to oversee all aspects of hotel operations including: guest relations, front desk, sales, product quality, accounting, team building and staff development for the interest and benefit of key stakeholders.

**Duties and Responsibilities**:

- Leadership, training and management of all departments with particular responsibility for the Front Desk Operations;
- Implement and maintain all company policies and procedures;
- Ensure 100% guest satisfaction;
- Ensure Revenue Management goals are met or exceeded;
- Develop, prepare, execute and achieve financial goals;
- Train, support and coach staff to create a productive, efficient team;
- Oversee day-to-day operations;
- Representative of the management team to hotel guests, employees and members of the community;
- Ensure that proper maintenance of the hotel's physical facilities resulting in employee and guest safety, orderly operations, good appearance, compliance with brand and legislative standards resulting in budget control;
- Reports and follows procedures with regards to any injuries and accidents in the workplace, instructs staff to follow safe working practices and enforces Health and Safety regulations;
- Ensure that all appropriate systems and controls are in place to produce accurate reports;
- Purchasing, inventory and other controls.

**Minimum Qualifications and Skills**:

- Ability to deal with all levels of management, staff and owners in a professional manner;
- Experience in the supervision of personnel: recruitment, training and motivation;
- Ability to communicate in both English and French;
- Proficient / familiarity with computerized systems;
- Ability to work within deadlines;
- Proven ability to manage multi-tasked assignments.

  • Front Desk Receptionist

    2 weeks ago

    Gloucester, Canada TLC Grooming and Sharpening Services Full time

    Busy pet grooming salon seeking friendly, motivated, hard working and reliable front desk clerk. Duties include booking appointments, serving clients, cleaning. inventory, helping out groomers etc. Previous experience working in a salon would be a huge asset. **Job Types**: Full-time, Part-time Pay: $17.00-$22.00 per hour Flexible Language Requirement: -...

  • Front Desk Clerk

    3 days ago

    Gloucester, Canada TLC Grooming and Sharpening Services Full time

    Job Summary: **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Answer and direct phone calls promptly - Check out clients - Maintain cleanliness and organization - Schedule appointments - Help groomers if needed Qualifications: - Proven experience in customer service and administrative roles - Strong organizational...

  • Front Desk Supervisor

    6 days ago

    Gloucester, Canada Holiday Inn Ottawa East Full time

    To work with the Front Desk Manager to achieve a motivated, organized and empowered Guest Services Team to provide the level of service; professional work standards and guest care standards set down by Holiday Inn, and contribute to the overall profitability of the property. **MAIN DUTIES** 1. Carry out or where appropriate delegate/supervise work during...

  • Front Desk Clerk

    3 days ago

    Gloucester, Canada Bark Avenue Pet Spa Full time

    Busy pet salon seeking a friendly front desk person. Duties include booking appointments, answering phones, cashing out clients, cleaning, helping out groomers, etc. Previous experience working in a pet store/salon would be an asset. **Job Types**: Full-time, Part-time **Salary**: $16.00-$18.00 per hour **Benefits**: - Discounted or free food - On-site...

  • Front Office Manager

    6 days ago

    Gloucester, Canada Holiday Inn Ottawa East Full time

    SCOPE AND GENERAL PURPOSE To be committed to the development of a motivated, organized and empowered Guest Services team to provide the level of service, professional work standards and guest care required by Holiday Inn standards and contribute to the overall profitability of the property. MAIN DUTIES 1. Interview, hire, train, recommend performance...

  • Operations Manager

    7 days ago

    Gloucester, Canada Holiday Inn Ottawa East Full time

    Job Summary: **Duties**: Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures...

  • Front of House Manager

    2 weeks ago

    Gloucester, Canada Big Rig Kitchen and Brewery Full time

    Big Rig Kitchen and Brewery Gloucester is looking for a Front of House Manager to join our Team. **Job Types**: Part-time, Permanent **Salary**: $20.00-$22.00 per hour **Benefits**: - Discounted or free food - Flexible schedule - On-site parking Schedule: - Weekend availability Supplemental pay types: - Tips Work Location: One location

  • Guest Service Supervisor

    2 weeks ago

    Gloucester, Canada Holiday Inn Ottawa East Full time

    Responsibilities: - Greet and welcome guests in a professional and friendly manner - Manage the check-in and check-out process efficiently - Handle guest inquiries, requests, and complaints promptly and courteously - Ensure the front desk area is clean, organized, and well-maintained - Coordinate with other departments to ensure smooth operations and guest...

  • Front Desk Agent

    1 week ago

    Gloucester, Canada Maas Enterprises Full time

    **Work setting**: - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the area - Investigate and resolve complaints and claims -...

  • Front Desk Agent

    1 week ago

    Gloucester, Canada Maas Enterprises Full time

    Work Term: Permanent - Work Language: English or French - Hours: 1 to 30 hours per week - Education: No degree, certificate or diploma - Experience: Will train **Work setting**: - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide...