General Manager

**If you thrive in a team-oriented workplace that challenges your skills, drives your career development, embraces diversity, and rewards innovation, with competitive pay and great employee programs, join the Ainsworth (a GDI company) team today**

**Job Summary**:
The General Manager - Facilities is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.

**Key Responsibilities**:

- Oversee operations and maintenance activities, ensuring compliance with contract obligations and achieving facility uptime objectives. Ensure safe, reliable operations across managed facilities.
- Develop and implement annual facility management plans, collaborating with stakeholders to enhance facility-related programs.
- Supervise maintenance and repair activities, ensuring timely, safe, and high-quality work by internal technicians and service providers. Maintain accurate documentation in service maintenance databases.
- Evaluate and recommend maintenance, repairs, and replacements of capital assets for inclusion in the capital budget.
- Continuously seek efficiencies by recommending and implementing best practices, sustainable initiatives, and collaborating with internal teams.
- Resolve issues, maintain open communication with clients through regular reports, and ensure satisfaction by meeting obligations and providing solutions.
- Monitor service delivery performance against established metrics and key performance indicators, identify gaps, and execute corrective action plans.
- Develop and execute emergency preparedness, risk management, disaster recovery, and business continuity plans. Collaborate on incident management requirements.
- Act as the primary contact for health and safety compliance, administer vendor safety accreditation and training, and organize health and safety meetings with vendors.
- Develop and maintain effective client relationships, ensuring ongoing satisfaction. Serve as the escalation point for facilities-related issues.
- Develop and manage budgets for the portfolio and projects, collaborating with finance teams to monitor expenses and ensure profitability. Review and approve expenditures.
- Develop and execute project plans, manage costs and budgets, and oversee project delivery. Liaise with stakeholders to minimize disruptions and ensure data accuracy in databases.

**Qualifications**:

- 5 years industry experience in Building Automation or Mechanical & Electrical, and or Facilities Management
- RPA or FMA would be an asset
- Experience managing multiple property sites
- Certification or licence in related trade / industry
- Demonstrate communication skills written and verbal
- Strong computer skills, including MS excel, Word and Office
- Strong organizational and management skills
- Travel to remote site within GTA as required with overnight stays
- Ability to be on call to respond to phone calls and provide direct to team members and contractors

**Why work at Ainsworth (a GDI company)?**

Ainsworth (a GDI company) is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits including the following:
**Benefits**: Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation

**Rewards**: Service milestones and peer recognition plus Employee Discounts and Incentives

**Flexibility**: Hybrid working models, where applicable

**Diversity**: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company

Ainsworth (a GDI Company) is an integrated multi-trade company, offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country **Join us. Make a difference**.

LI-Hybrid