Claims Advocate/consultant

Are you someone who loves a client facing opportunity, working as an advocate for clients by collaborating with multiple stakeholders globally? Do you enjoy consulting with and supporting several books of business, valued at multi-million dollars in revenue? If so, we encourage you to explore the open opportunity below
Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like
Lead the claims process for corporate clients from start to finish, including notifying carriers of new claims, following up for acknowledgement letters and coverage positions, following up on settlements, remitting settlements to clients and handling all necessary correspondence;
Serve as a client advocate to protect their interests in the claims process;
Advise Aon’s clients through the claim’s process;
Interpret the insurance policy and coverage on behalf of Aon clients;
Assist clients and brokers on coverage issues;
**Act as a technical expert in the following fields**: Commercial General Liability, Property, and some Financial Lines including cyber.
Negotiate with insurers to obtain successful resolution of claims;
Set-up claims protocols on accounts;
Request and provide status updates;
Seek consent for retention of defence counsel;
Establish lines of communication between clients and insurance carriers;
Maintain adequate documentation on all claims;
Maintain up-to-date records, including file maintenance and computer data maintenance;
Maintain strong relationships with insurers, adjusters and other experts in the industry;
Assist Account Managers in marketing functions;
Any and all other responsibilities as deemed necessary by claims manager to achieve the purpose of the job; How this opportunity is different
Bachelor’s degree (BA/BS) from four-year college or equivalent experience
Working knowledge of MS Office suite of products
Excellent interpersonal and communication skills (both oral and written)
Ability to think strategically and analytically
Strong attention to detail
Professional demeanour
Ability to work independently and efficiently
Insurance and/or Reinsurance claims experience preferred
AMF Commercial Lines license or desire to obtain one; How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.