Claims Advisor

**We offer more than a job, we offer a career**
- We support our employees to shape their career by encouraging continuing education and investing in training and development.
- We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
- We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
- We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
- We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
- We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

**We are looking for a Claims Advisor for our Montreal office**

As a Claims Advisor, you will be responsible of processing claims of clients by reviewing relevant policies, investigating loss, conducting coverage analysis and reporting loss to the insurer. You will also be responsible of liaising between the client and the insurer to guarantee maximum satisfaction and maintain good relationships with both parties.

If you are looking for a dynamic work environment, keep reading

**Your day as a Claims Advisor**
- Review relevant policies upon notification of a new claim and report loss to the insurer.
- Settle and manage claims under the insured’s deductible.
- Investigate cause of the loss.
- Confirm coverages included in insurance policy.
- Review documentation of claims.
- Estimate damages and losses suffered in order to settle the claim, appoint vendors as necessary.
- Conduct claims and coverage analysis and recommend solutions to coverage issues.
- Negotiate payments and reimbursements with the insurers on the client’s behalf.
- Update the client on the status of the claim as needed.
- Enter and maintain current and accurate information in the appropriate electronic file system.
- Maintain current and accurate files and documentation for each claim
- Build and maintain excellent relationships with adjusters, insurers and suppliers.
- Prepare and update loss bordereaux.
- Conduct monthly meetings with client to provide update on active claims.
- Comply with corporate policies and procedures.
- Minimum 3 years of experience in the insurance industry.
- Claims Adjuster’s license issued by the ‘Autorité des marchés financiers’.
- Excellent knowledge of insurance coverages.
- Bilingual with strong verbal and written communication skills in French and in English.
- Good knowledge of the MS Office Suite (Excel, Outlook and Word)
- Strong analytical and problem solving skills.
- Effective time management and organizational skills.
- Resourceful, customer focused and service oriented.
- Strong attention to detail and precise.
- Ability to work well under pressure.

**Who we are.**

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1000 professionals located in 24 offices across the country. Our employees have free rein to demonstrate their creativity, leadership and entrepreneurial skills since we believe in each one of them. BFL CANADA is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide Risk Management, Insurance and Benefits Consulting services in over 140 countries around the world.

**More about us**

Our Montreal office is located at the heart of downtown Montreal, the largest city in Quebec. Our employees can benefit from the numerous exciting activities organized in the neighborhood.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: bflcanada.ca/

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.