Bilingual Order Administrator

6 days ago

Mississauga, Canada Urban Barn Ltd. Full time

Join our team as a Bilingual **Order Administrator** at our office located in** Mississauga, Ontario.**
Contribute to Urban Barn's commitment to exceptional customer service. As an Order Administrator, you will be responsible for supporting and following up on customer orders to ensure their accuracy and ensuring the flow of product from the warehouse to our customers is seamless.

**What You Will Do**:

- Complete customer order administration and organize shipping logistics
- Review and troubleshoot orders for accuracy
- Collaborate to resolve order issues, and provide status updates
- Communicate with 3PL partners to manage order shipment and delivery
- Manage and support E-Commerce orders and shipping logistics
- Assist with warehouse inventory management

**What You Bring**:

- Experience in customer orders and support roles preferred
- Experience in an office environment preferred
- Intermediate MS Outlook and Excel; working knowledge of SAP considered an asset
- Strong verbal and written communication skills; customer service skills considered an asset
- Multitasking and time management skills
- Positive attitude and ability to stay calm, cool, and collected
- Ability to work at a desk and on a computer for 95% of the day
- Fluency in both English and French

**Why Join Urban Barn**:

- We don't just sell home décor, we help furnish life's biggest moments
- Competitive wage
- Group benefits (health, dental and vision coverage)
- A Group RSP program
- A 40% discount on Urban Barn products
- Opportunities for professional development and advancement
- We offer a fun work environment with a collaborative team

Urban Barn offers a welcoming environment where inclusion, diversity and equity are paramount. We are committed to creating and strengthening a culture of respect and openness in all our stores, warehouses, and offices.

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