Tourism Information Officer

2 weeks ago

Brandon, Canada Brandon Riverbank Inc. Full time

Work Term: Seasonal
- Work Language: English
- Hours: 10 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Asset languages**:

- Ukrainian
**Work setting**:

- Business
- Associations and non profit organizations
**Tasks**:

- Act as spokesperson for an organization
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Access and process information
- Sell merchandise
- Receive payments
- Perform administrative tasks
- Maintain records and statistics
- Issue receipts and other forms
- Explain the type and cost of services offered
- Arrange for refunds and credits
- Answer clients' inquiries and provide information
- Answer inquiries and provide information to customers
- Move heavy furniture, equipment and supplies
- Answer telephone and relay telephone calls and messages
- Perform general office duties
- Perform general cleaning duties (i.e. sweeping, mopping floors)
- Light cleaning duties
- Provide customer service
- Organize and maintain inventory
- Explain procedures, risks and benefits to clients
**Certificates, licences, memberships, and courses**:

- CPR Certificate
**Computer and technology knowledge**:

- MS Excel
- MS Outlook
- MS Word
- Internet
- Quick Books
- MS Office
- Social Media
**Security and safety**:

- Criminal record check
- Reference required
- Vulnerable sector check
**Transportation/travel information**:

- Own vehicle
**Work conditions and physical capabilities**:

- Attention to detail
- Work under pressure
- Repetitive tasks
- Handling heavy loads
- Hand-eye co-ordination
- Bending, crouching, kneeling
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Team player
- Dependability
- Reliability
- Ability to multitask
- Punctuality
- Energetic
- Quick learner
**Screening questions**:

- Are you available for shift or on-call work?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
**Financial benefits**:

- Mileage paid
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Parking available

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