Front Desk/student Services Assistant

4 days ago

Brampton, Canada Hanson Canada Full time

**About Hanson College**

Hanson College, established in 2001, is a private educational institution that delivers college diploma programs and language training programs to international students. Our three campuses are Toronto, Brampton, and New Westminster, BC. Join Hanson to change life trajectories through education for generational impact in the global community.

We are hiring a **Front Desk/Student Services Assistant** for our Brampton Campus.

**Primary Duties and Responsibilities**:

- Greeting students and clients and directing them to the appropriate department.
- Welcoming on-site visitors and notifying appropriate personnel about the visitors.
- Answering and transferring phone calls to the appropriate person, taking messages.
- Observing the front door entrance, keeping the area quiet and safe.
- Maintaining order, reminding students of rules and regulations; resolving conflicts and reporting conflicts appropriately.
- Monitoring the operation of the photocopier; taking payment from students for any photocopies.
- Photocopying, printing, faxing, and scanning documents for administrative staff and instructors.
- Keeping a record of books checked-in and checked-out and collecting payments from students.
- Maintaining the general filing system and filing correspondence where appropriate.
- Making phone calls to students and clients as requested by the administration.
- Performing general administrative work upon request from instructors or administrators.
- Ordering office supplies as necessary.
- Opening and/or closing the campus.
- Supporting with Student Services Administrative tasks.
- Conducting calls and booking meetings for Student Services department.
- Providing Student Services Communication to Study Body.
- Other Student Services Department tasks as required.

**Education and Qualifications/Skills**:

- Post-secondary education, university degree preferred.
- Previous experience working in education preferably in post-secondary sector is an asset.
- Excellent attention to detail, accuracy, and critical thinking.
- Excellent verbal, written and interpersonal communication skills in English.
- Team player with a client-centric mindset and positive attitude.
- Ability to multi-task, prioritize and meet deadlines.

**Inclusion and Equal Employment Opportunity**:
We are committed to fostering a diverse, inclusive, and accessible work environment. We value the unique skills and experiences each individual brings. If you require accommodation, don't hesitate to contact the Human Resources Department to make arrangements. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other legally protected factors.

We thank all applicants in advance for their interest in this position. However, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Hanson College Recruiter directly from our organization.

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