Ask Jes Legal Navigator

2 weeks ago

Vancouver, Canada Justice Education Society of BC Full time

**Position**: Ask JES Legal Navigator

**Location**: Vancouver, BC (hybrid)

**Status**: Part-time temporary employment 18hrs/week until March 31, 2025

**Hourly Rate Range**:$25 to $31 per hour

**Application Deadline**: September 9, 2024

**Start Date**: September 23, 2024

**ABOUT THE JUSTICE EDUCATION SOCIETY (JES)**

The Justice Education Society of British Columbia (JES) is a non-profit organization with over 30 years of experience with a vision to provide Justice for All. We seek to improve access to justice, to promote human rights, and to protect the fundamental freedoms of all people—including women, children, Indigenous peoples, and marginalized populations. We are driven by the belief that building a person’s legal capability, and strengthening the justice systems that serve them, has the power to create a more equitable society.

JES has built a strong international reputation as an innovative organization that values collaboration, diversity, and sustainable impact, and is leading the sector in progress on Canada’s Justice Development Goals and the UN Sustainable Development Goals of Quality Education, Gender Equality, and Peace, Justice, and Strong Institutions. All our initiatives are grounded in our mission to empower people to access and deliver justice in Canada and globally.

Our commitment stretches across continents: JES has successfully implemented impactful access-to-justice projects in 24 countries with the support of diverse sources of funding including provincial, federal, and overseas governments. JES currently has offices in BC, Guatemala, Honduras, Guyana, Saint Lucia and works in El Salvador, Grenada, Dominica, and Saint Vincent and the Grenadines.

More information on JES is available at:.

**THE ROLE**

**Key Areas of Responsibility**
- Maintain Ask JES as a professional, timely and client-centered service
- Provide trauma-informed and compassionate service
- Help ensure knowledge base is current and up to date
- Work on our digital platforms to respond to clients
- Evaluate program through user feedback and statistical reports
- Promote JES legal help services and resources to the legal community and the public
- Provide monthly reports on program delivery

**THE PERSON**

**Education**
- College or University degree in law, legal studies or a related field

**Knowledge, Skills and Experience**
- 3+ years of relevant experience, including experience with the BC justice system
- Strong understanding of BC justice system
- Experience working and managing clients with empathy and professionalism
- Demonstrated ability to analyze/assess clients’ problems and provide legal information and referrals based on client’s needs
- Strong interpersonal, communication and organizational skills
- Ability to work independently while managing multiple deadlines
- Demonstrated ability to work effectively in a team environment
- Demonstrated experience working in client services

**HOW TO APPLY**

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

**Job Type**: Part-time

Pay: $25.00-$31.00 per hour

Expected hours: 18 per week

Work Location: Hybrid remote in Vancouver, BC V6Z 2C5

Application deadline: 2024-08-20

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