Operations Coordinator
1 week ago
**Operations Coordinator - Position Description**
**We are offering an exciting and unique opportunity to join our team as an Operations Coordinator.**
**Responsibilities**:
- **Receive and conduct intake calls with IPs**
- **Set up all account information and link it with the company database**
- **Manage donor files**
- **Assist IPs with selecting donors**
- **Update IPs with information that is shared by the clinic**
- **Assist HR with recruiting insight**
- **Assist the Marketing department with various duties**
- **Create and maintain client/support relationships**
- **Build and maintain client networks**
- **Set up and conduct meetings with clients and other teamm members**
- **Manage all day to day functions needed by the company**
- **Additional duties may be assigned**
**Requirements**:
- 3+ years of customer service experience
- 3+ years of Business Operations experience
- Great communication skills
- Ability to work in an individual and team setting
Bonuses/Nice to have:
- Familiar with Health Canada regulations, Assisted Human Reproductive Act (AHRA)
- Experience/background in the medical field
- Ability to read and write in French
We thank all applicants for their interest, however only those applicants selected for an interview will be contacted.
**Benefits**:
- Work from home
**Experience**:
- Business Operations: 3 years (preferred)
- Customer service: 3 years (preferred)
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