Billing and Inventory Coordinator

**The Company**

Sarjeants is a family run business with a history dating back to 1889. We began in the energy business selling coal, firewood and ice as far south as Rochester, New York. In 1952 we transitioned into delivering fuel oil and in 2014 added delivered propane to our energy business.

Since the beginning, we have been a trusted presence in the energy market, and our commitment to excellence has been unwavering. We are thrilled to have recently acquired the Northern Ontario territory from another esteemed propane supplier, and we are now proud to be servicing northern customers under the Sarjeant banner of Sarjeant Propane Ltd.

**Job purpose**

The Billing and Inventory Coordinator will be responsible for inventory management and the processing of all invoices, debit memos and credit memos in an accurate and timely manner.

**Duties and Responsibilities for HVAC Service**
- Ensure that the Installers and Technicians submit service orders and documents for all work performed
- Process work orders daily
- Enter all service calls and create all service orders in ADDS and Navision
- Maintain records for comprehensives inspections, record all hazards as reported
- Prepare all quotes for hazard repairs; book appointment and order materials
- Manage fixed assets for all locations; including inventories and entering into system
- Undertake and ensure quality control is carried out so that all work complies with current codes, gas safety regulations and standards
- Develop and maintain excellent customer relations and resolve customer complaints
- Perform all month end reconciliations with accounting department; assist with reconciliation of propane tanks and other assets
- Identify potential or possible ways in which work practices can be improved and new methods introduced to maximize customer service levels, employee satisfaction and profitability
- Other duties as assigned

**Duties and Responsibilities for Propane**
- Monitor prior day’s activity for propane deliveries and work orders
- Track third party shipments and invoice to customers
- Generate invoices and send to customers
- Enter receipts of Bills of Lading into ADDS system
- Enter propane transfers between locations into ADDS system
- Assist customer service personnel in resolving disputes, issue credits/add bills as required
- Reconcile propane and parts inventories monthly
- Post, print and prepare credits/ debit memos
- Maintain propane tank information in Tank Spotter

**Qualifications**
- 3 year Diploma or Degree in Business Admin/ Accounting is preferred
- 3 years’ experience within an accounting/billing /finance department
- Experience in HVAC or Propane industry is an asset
- Knowledge of accounting principles and processes
- Ability to prioritize tasks according to importance
- Proficient in MS Word, Excel, Outlook
- Experience with accounting software (Navision, would be an asset)
- Must be able to work in a deadline driven environment
- Must be a quick learner who is self-motivated and detail oriented
- Excellent interpersonal, communication and problem-solving skills

**Working conditions**

Working conditions are conducive with a typical office environment - must be comfortable sitting at a desk for extended period of time, using keyboard, telephone/headset and copier/scanner. In addition must be comfortable working in a fast paced, may not be physically demanding but can be stressful handling multiple demands at once.

**Job Types**: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Familiar with Navision
- Able to prioritize and manage tight deadlines

**Experience**:

- Propane or HVAC Industry: 1 year (preferred)
- Billing, invoicing: 1 year (preferred)
- Accounting: 2 years (preferred)

Work Location: In person