System Administrator

**Ready to start on a fast-paced career?**

Buckle up, **Fix Network** is on the fast line, and we’re looking for talent who loves to put the foot to the floor At Fix Network, we build highways of connections

As a **Systems Administrator**, you’ll be at the heart of our IT infrastructure, ensuring systems are optimized, secure, and ready to perform. From troubleshooting and upgrades to designing cutting-edge solutions, you’ll play a vital role in keeping our operations on the fast track to success.

**The daily road of a System Administrator at Fix Network**
- Manage and maintain cloud and remote site network infrastructure, including firewalls, switches, and other network devices.
- Maintain and Monitor Windows/Linux servers and cloud environments for optimal performance and mínimal downtime.
- Resolve incidents and service requests following documented procedures, coordinating with other support teams and vendors as needed.
- Troubleshoot second
- and third-level incidents directly with affected users and external vendors.
- Install and deploy system updates, patches, and configuration changes in the production environment.
- Manage and administer SharePoint / MS Teams environments, ensuring reliable access and secure collaboration.
- Plan, deploy, and configure new hardware and software.
- Maintain security groups and manage user access for critical systems.
- Maintain infrastructure documentation in ITSM, CMDB. Inform affected teams and users about significant changes.
- Provide technical expertise and recommendations for user inquiries.
- Collaborate with the Information Security Team to ensure security controls are properly implemented and monitored.
- Review system monitoring and logs to identify anomalies and prevent incidents impacting critical systems and network connectivity.
- Propose infrastructure architecture improvements to enhance reliability, security, performance, and cost-effectiveness.
- Add content to the knowledge base and cross-train IT team members and end users.

**The pilote we are looking for**:

- Bachelor’s or college degree in Computer Science or Computer Engineering.
- Minimum 5 years experience as a Systems or Network Administrator.
- Strong experience with Fortinet technologies.
- Strong knowledge and experience in Microsoft Azure.
- Proficiency with Intune (deployments, Autopilot, device configurations).
- Knowledge of key project management concepts.
- Effective verbal and written communication skills in English; French is an asset.

**Why Fix network ?**

**In addition to joining dynamic and highly motivated team in a flexible and constantly evolving work environment. You will have access to the following benefits**:

- Employer contribution to RRSP.
- Training and development: Learning doesn’t stop when you land a job. We’re committed to supporting you by investing in world-class training programs.
- 3 weeks of vacation upon hiring, plus 5 sick days per year.
- Equipment provided by the employer
- Medical insurance for you and your family, including telemedicine.
- Internal career opportunities.
- Permanent, full-time position (37.5h).

**Our story began in 1992 with the founding of Fix Auto Collision in Quebec, Canada.**Fix Network** is the fastest growing automotive aftermarket service provider in the world, with over 2,000 shops in 21 countries. As we expand our business footprint around the world, we are always looking for dynamic people to keep**Fix Network** in a leadership position. This is an exciting time for**Fix Network** and we need people with great adaptability to be part of our incredible team**:
**Step on the gas and explore the exciting daily road of a System Administrator at Fix Network **:
**Education**: Required
- Bachelor's degree or better in Computer Science or related field