Receptionist/administration

1 week ago

Halifax, Canada Massage Experts - Halifax Full time

**MASSAGE EXPERTS - Halifax are Hiring** **F/T Evening and weekend Clinic Receptionist with Outgoing Personality** ADDRESS: 6021 Young St, Halifax NS PHONE: 902-404-7677 **Our Business Hours Are**: Monday - Friday - 9:00am - 9:00pm Saturdays - 10:00am - 6:00pm Sundays - 12:00pm - 5:00pm Your hours will be varied including evenings and/or weekends. We are a thriving, health-focused clinic. Our Front Desk is at the forefront of the organization, welcoming new clients and member clients to our busy clinic. Working alongside leaders within the health services industry, you will be taking the brand to the next level with your highly skilled customer service skills, your keen eye for detail in administration and your entrepreneurial spirit providing innovative ideas to increase revenues. **JOB DESCRIPTION**: Reporting to the Clinic Manager, this position will be working in a team environment, greeting clients, managing files, answering phones, booking appointments, providing knowledge based opinions, managing insurance claims, increasing repeat business as well as being the right hand in all things governing the smooth operations of the clinic. **RESPONSIBILITIES**: - Always provide in-depth knowledge of the benefits of Club MEx membership to all non-member clients - Build clinic loyalty by exceeding service expectations and relationship building - Providing a hospitable experience to all clients - Manage appointment bookings - Ensure the clinic is clean and laundry done at all times - Greet clients professionally - Data input and filing - Answer telephone and provide clinic information to callers - Complete billing to clients and insurance companies - Daily financial reconciliation - General administrative and clerical support - Work with appointment software - Manage laundry flow - Other duties as assigned by Clinic Manager, Owner and Corporate Office **CANDIDATE QUALIFICATIONS**: - Excellent communication skills - Computer proficient - Professional and Mature - Self-Starter - Motivated by Client Interaction - Takes Pride in their Work and their Employer - Has a "Superior Customer Experience" Mentality - Team Spirit **JOB REQUIREMENTS**: - Communication fluently written and spoken in English - Insurance processing experience is an asset - Previous experience working in a professional office environment - Experience in customer service or sales, over the phone or face to face - Comfortable with basic computer widows-based programs - Ease of using Microsoft Office products - High degree of accuracy in clerical data entry functions. - Clean criminal record **COMPENSATION AND BENEFITS**: Our goal is to help people ** Feel Better, More Often** If yours is too, please APPLY by sending us your resume. **Proud Member of the Canadian Franchise Association** **Please contact Dana at** **Massage Experts** **Feel Better, More Often** Pay: From $17.50 per hour **Benefits**: - Dental care - Extended health care Schedule: - Evening shift - Weekends as needed Work Location: In person Expected start date: 2025-05-26

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