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Administrative Coordinator

2 weeks ago


Toronto, Canada Sherbourne Health Full time

internal/external posting

job title: Administrative Coordinator

job ID #: IHS ADMC 23-0421

**Department**: Integrated Health Services

reports to: Senior Manager, Primary Care

salary range: MS2 $23.21 - $29.01

status: Full Time, Permanent

hours: 37.5 hours

Who we are:
Sherbourne is a leading provider of quality health care and transformative support to people who face social, economic, and other systemic barriers. Our mission is to be a dynamic provider of integrated health services, community programs and capacity-building initiatives that enable people and diverse communities to achieve wellness.

Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto. While our doors are open to everyone, we focus on people who are homeless or under-housed; 2SLGBTQ, and newcomers to Canada. We are funded by the Ministry of Health, Ontario Health Toronto, Ministry of Community, children and Social Services, City of Toronto and many generous companies, groups and individuals.

Working at Sherbourne

At Sherbourne Health, we care about our staff and recognize that our biggest strength is our people. We have a solid commitment to life-long learning which is demonstrated through our professional development program. We invest in collective work and staff training to improve client care. We supplement this by creating a low-barrier work environment built on equity and respect, while working together in caring, cohesive teams and providing opportunities for advancement.

we believe in work-life balance and offer:

- Four weeks of vacation per year (to start).
- A competitive salary.
- Membership in Healthcare of Ontario Pension Plan (HOOPP).
- An extended healthcare and dental package.
- Long-term disability insurance.
- Life insurance.
- Four personal days per year.
- An employee assistance plan.
- A generous professional development plan: up to $1300 to be used towards learning activities.
- Six fully paid professional development days per year - related to position/responsibilities.

**About the role**:
The Administrative Coordinator provides confidential, professional administrative functions for the Family Health Team (FHT) including: overseeing expenses as designated by management; ensuring efficient office operations; procuring supplies; organizing and planning meetings/events; preparing payroll and responding to general inquiries regarding the FHT program.

The position acts as a central resource and communication link for the FHT supporting all team members in their work. Activities are undertaken independently in a proactive, organized and timely manner to ensure accuracy and high standards of service.

They will be able to adapt to a variety of software systems and assist with the creation of various reports and statistics. They are responsible for the maintenance and supply of medical supplies and office supplies.

The position involves considerable multi-tasking and an ability to set priorities when deadlines are competing.

**Day to day responsibilities**:
Administrative Support
- Liaises with appropriate personnel (internal and external) to follow-up on processing, verification and receipt of orders, invoices and payments (i.e. accounts payable and receivable).
- Orders, tracks and reconciles deliveries and invoices for medical supplies, print materials, and program supplies.
- Codes invoices and monitors program expenses for base funding, deferred revenue and trustee grants; reconciles the corporate credit card statement(s) as assigned.
- Places service requests for office and medical equipment, as required and liaises with the repair technician as needed.
- Compiles statistics on staff and program activities for government reporting and evaluations.
- Maintains TTC token/card supply and petty cash with accurate records, receipts, supply and balances.
- Follows up with staff for time and attendance documentation when required.
- Escalates pay inquiries to Program Manager, Human Resources and Payroll.
- Prepares and distributes agendas, minutes and other materials for meetings and events, including procuring room bookings, audio visual equipment and food orders as needed; collates information and materials generated during planning and team retreats.
- Enters and pulls data from the electronic medical record (EMR) for aggregated reporting purposes.
- Responds to general telephone inquiries, provides information and re-directs as required.
- Assists with onboarding new staff and maintains and revises procedure manuals, orientation materials, and provides updates to staff as needed.

other duties:

- Participates in the development, implementation and evaluation of the Primary Care programs and service delivery, particularly with regards to administrative and supply related issues
- Supports with managing professional development requests as assigned
- Attends and participates in meetings to represent the team as assigned

To thrive in this role, y