Transport Administrative Assistant

1 week ago

Ottawa, Canada KTown Delivery Inc. Full time

Come join a Growing Team in Ottawa as a **Transport Administrative Assistant**

**Duties and Responsibilities**.
- Be aware of all aspects of the business requirements/ arrangements for customers.
- Provide a courteous service to all customers and to handle all inquiries in a prompt and efficient manner.
- Receiving calls from customers and set up orders as required by customer’s
- Ensure quality entry of all orders and proper use of notes as per SOPs
- Advise customers on any issue affecting the freight.
- Process of OS&D on a timely and daily basis, (within 48 hours) ensuring compliance within the terminal.
- Perform shipment tracing
- Ensure data entry of delivery bills and pickups are complete
- Ensure that each POD / BOL is properly completed according to guidelines.
- Scheduling of drivers outside of regular working schedules as required for appointment shipment demand inclusive of special load requests
- Be the go to person on the administration tasks
- Provide assistance with driver/dock time attendance, familiar with Office and computer procedures as well as paperwork associated with the assigned tasks.
- Verify that the driver recorded the arrival and departure times, for each stop, on the required paperwork.
- Ensure that the delivery bill of all refused/returned freight clearly indicates the reason for refusal.
- Ensure all paperwork (tractor/truck/trailer inspection reports, post and pre, run sheets, daily logs, etc.) are complete.
- Answer phones and redirect to the appropriate person.

**Requirements and Qualifications**
- The ability to work both independently and as a team player
- Solid Customer Service experience
- Previous experience within the Transportation industry
- Excellent administrative and data entry skills
- Ability to multi-task (operations and administration) and work in a fast-paced environment
- Strong organizational and planning skills
- Exceptional communication skills (both written and verbal)
- Able to work full-time Monday-Friday

We would love to hear from you Send us your resume

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Application question(s):

- Are you legally authorized to work for any employer in Canada?
- Will you now or in the future require sponsorship for employment?
- Have you ever been convicted of a criminal offence for which a pardon has not been granted?
- If selected for this role, are you comfortable with consenting to a background check process and employment references?
- Will you be able to reliably commute to our location in Ottawa, ON K1B 4E5 for this job?
- What are your pay expectations?
- How soon can you start?

Work Location: In person

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